Definitely not your gorgeous 5 star hotel, for that matter not even your typical 2 star hotel. Runned down and caters to local tourists but the bell hops were always extremely helpful and friendly. The front desk staff are a bit snooty but helpful enough. Merida is hot and humid and be ready to walk into crowds of people. They are all relatively friendly unlike Mexico city which is filled with mostly greedy locals. Merida, Mexico is a poor man's version of Merida, Spain.

If you're a bit unhealthy and not used to humid jungle heat then stay away but if you have to see Merida then stay at the hyatt and the bigger hotels. They are much more tourist friendly.

This hotel's food is okay and the drinks are watered down. The hotel rents out their meeting rooms to religious types on sundays and most of their little curio shops are empty and was once probably cool in it's heyday.

Pool is good and clean and you will definitely get what you pay for. We were happy about it since we came to Merida for a wedding and to shop so we didn't want to spend money on the hotel. The beds are rock hard and AC very noisy.

Stayed here with my family for 2 nights in July, 2005. We only paid about $50 usd per night for each room, so I could overlook a lot. Pros: close to downtown, fairly nice pool area, hotel personnel were nice and helpful, newly renovated large bathrooms. No other Americans seen at hotel, it appears to cater to a Mexican tour clientele. Cons: No a/c in common areas, a/c in rooms old and noisy, tv didn't work in one room, old decor and worn bedspreads. The hotel was only 4 blocks from main square, but Merida is incredibly hot and walking difficult. Not many restaurants within 2 blocks of hotel, and hotel food and restaurant service mediocre. Was probably lovely in the 1940's, but mostly tired now.