I sincerely hope that anyone considering this property reads this review and takes it very seriously. We did not stay at this property. We resrved and prepaid for our rooms as required. When we showed up, the hotel looked abosolutely nothing like the photos. It appeared that the photos were taken a long time ago - before the place was run into the ground. The "owner" we had spoken to and paid prior to arriving was not on the property and the man we spoke with said he was the real owner and the other man had only been renting from him. He told us a sob story about having been taking for a ride by the man who rented the place from him and about how the man who rented the place ran it into the ground. He had no infomration about our reservation or our payment. Since we had all of the information with us, the "real" owner said he would honor the payment and we could stay there, but we did not want to. The place was moldy, the beautiful rooms shown in the pictures are not what the rooms look like at all. The real rooms have stained bed covers, the white wouches are actually almost brown they are so badly stained. The palapa bar was broken down, and obviously has not been used for many years. We believe this place is a good scam. We were there a year and a half ago and I have been reading about this place online since. Please, please, beware of this place. There are several reviews that say it is great but I believe they are bogus reviews. Some of these reviews appeared around the same time as when we were there and I know there is no way anyone stayed there and thought it was lush and beautiful, etc. I would sincerely hate for anyone to have the experience we did at this place and to lose money as we did.
- Hinaha Hotel Isla Mujeres
