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Villa Vera Puerto Isla Mujeres – reviews, photos

Puerto de Abrigo | Laguna Macax, Isla Mujeres 77400, Mexico
Hotel amenities
Villa Vera Puerto Isla Mujeres
Villa Vera Puerto Isla Mujeres
Villa Vera Puerto Isla Mujeres
Villa Vera Puerto Isla Mujeres
Villa Vera Puerto Isla Mujeres
Villa Vera Puerto Isla Mujeres
Ranked #12 of 38 hotels in Isla Mujeres
4.0 of 5 stars 85 Reviews
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85 reviews from our community

What travellers say about this hotel
  • Golf cart(3)
  • Pool area(3)
  • Main road(3)
  • Very clean(3)
Traveller rating
    42
    27
    11
    5
    0
Only show reviews for Family (9) | Couples (42) | Business (0)
Date Rating
Burlington, VT
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
“Ambiance plus, excellent location, and beautiful!”
5 of 5 stars Reviewed 25 September 2011
1
person found this review helpful

This is a beautiful resort with nice large room facilities - full kitchen if you can get it (not all rooms have them), sitting area with large table for four, open up couch that serves as a nice addition to the sitting area, large open sleeping area with king sized bed and TV, and ample bathroom area with large tiled shower. There is a spa on the open deck facing the pool. The large, beautiful pool has a water bar where you can have coffee, drinks or meals - quite a fun time to do in your bathing suit when you want to take a break. Nice deck with plenty of chairs. Close to the car ferry, which was great as we rented a car - a cheaper option than the golf cart would have been for the week, and much more flexible in getting to different parts of the island, with the convenience of AC. Also close to the center of town.

Need to check out the following restaurants- Lolo Lorena's, Mango Cafe, Olivia's, Cafe Italia, Sunset Grill (have a romantic meal on the water edge), and Rolandi's - excellent meals all around.

The only issues we had were with maintenance. The dishwasher did not work, and it took three days after they took it out to return it (and the dishes that were in it). The housekeeping staff did a great job, however, getting blown lightbulbs replaced was an issue. They were very accomodating when we slept late and ended up not getting into our room until afternoon. No gym which would have been nice to have. Front desk staff are friendly, but don't go out of their way to help you when you have issues ie. mailing a postcard - no stamps, wouldn't mail for us if we gave money, and didn't know where to get a stamp except from the post office (which was closed).

Room Tip: Higher floors have a better view of the pool and marina.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 6 more reviews by VTLadyRN50 for Isla Mujeres
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isla Mujeres, Mexico
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Hot and Sticky”
3 of 5 stars Reviewed 29 July 2011
5
people found this review helpful

bare bones amenities,(no gym) should have taken advice from other reviews to bring my own coffee and tea and filters. Walls of the resort are cinderblock so,if you want to sleep late, forget it... chair draggers (other guests) and housekeeping, and pool maintenance up early (because it is cooler), stay on the top floor if you can. The speakers around the pool are going nonstop at differing volumes. And yes, if you call housekeeping after check-in, they will not come til the next morning. the best food places are not listed on the restuarant list for this island, meet some ex-pats who live here and they will hook-you up. alot of the "best resturants" on the list were closed, and have funky business hours...do not bother. I also suggest if you are going to recommend restuarants please put donw the business hours, so folks do not get their hopes up for nothing. If you are not in good physical condition and cannot handle mosquitos do not come here in July.
golf carts and mopeds are expensive, call for taxi 103, Victor speaks very good english, and is very polite and helpful...alot of the ex-pats here depend on him for transportation around the island. Internet available in the lobby only (for free as of July 29, 2011)

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great place!!”
5 of 5 stars Reviewed 25 June 2011
3
people found this review helpful

This was our second trip to Villa Vera first one was with husband this one with our four kids ages 1-19. The best parts of our stay; the breakfast, the pool, the beautiful grounds and clean rooms(it is picturesque!!!), and meeting and watching the people who come in on these huge yachts and sailboats.
The bad parts; the staff(excluding the housekeeping staff), the daytrippers who came in almost everyday for lunch and a swim. They took over the restaurant, lounge chairs and pool. Thats when we would make our getaway for lunch.

The location is mid island but the pool makes up for being so far from the beach. It is HUGE!!!! And we loved exploring the island in our golf cart. You will love it !!!

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Beautiful, clean, but hard to sleep late”
4 of 5 stars Reviewed 15 May 2011
2
people found this review helpful

Villa Vera is tucked away on the marina and would be hard to find on your own. But it is nice to have the privacy. It isn't a large property and all the rooms face the pool in a horseshoe shape.

The rooms were large and clean. Each room had a patio out front with a hammock. It was very relaxing. The pool was never crowded, even with the time share day trippers that showed up around noon. They stayed for about 2 hours, but it was always a small group.

Since this was the off-season, we got to know most of the other guests and soon develop a group of friends - they got together for dinner, snorkeling and site seeing. Some times we'd join in, other times we went out on our own.

Since the resort is away from the beach and downtown, you will want to rent a golf cart if you plan on coming and going very much. Otherwise, a cab ride is fairly cheap.

A previous review mentioned the bird noise in the morning and I must admit they started singing at 6 in the morning. After the first morning I got use to it, however, my wife never really did. Then, one morning about 7 am there was the blaring of marching music that got louder and louder. I got up and went to the shower and when I returned I couldn't find my wife. Looking out the open patio doors, I saw here in her nightgown, arms gesturing by the pool bar where the waiters were setting up for breakfast. In her limited spanish I could hear "MUSICA SIETE O'RELOJ, QUE!" I just shut the patio doors and laughed to myself.

She thought it was the waiters playing music, but frighten as they were of this "americano loco" they managed to explain it was a school next door and they were singing to start the day.

The following day she apologized and the waiters were very forgiving and understanding. I'm sure they will be talking about it for a few months....

We had coffee one morning at pool side and it was superb. Another morning we had a full breakfast and it was good too.

Even with the noise, we will be returning. (don't take room 1204. It is next to the ice machine which is right outside your bathroom window.)

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, CA
Senior Contributor
47 reviews 47 reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“Beautiful resort in a great place.”
4 of 5 stars Reviewed 20 March 2011
2
people found this review helpful

This was our first trip to Isla and we were pleasantly surprised to find our resort was absolutely beautiful, even if it isn't on the beach. The site is on a marina and central to many good restaurants. It was easy to get a taxi into town or wherever, for only a few dollars. Everyone was friendly and helpful, even with very limited English/Spanish.
The resort itself was quite beautiful, with an interestiing design and spectacular pool.
I am looking forward to spending more time here!

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Villa Vera Puerto Isla Mujeres

  • Hotel Vera Puerto Isla Mujeres
  • Resort Vera Puerto Isla Mujeres
Address: Puerto de Abrigo | Laguna Macax, Isla Mujeres 77400, Mexico
Price range (per night):* INR4,960 - 12,651

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