We visit Isla ever year and tend to try out a different accommodation every couple of years. We have always loved the view on the 'rough' side of the island, so decided on the Rocamar this trip.
We were on the 'main' floor, near the reception area; I would suggest being a bit further away from the common seating area, as some of the patrons tended to be a bit loud in the early morning or late evening, and the sound came through our bathroom window. We could sometimes smell smoke, as well, HOWEVER, those are my only complaints.
Our room was absolutely spotless upon arrival and after each cleaning. Our king bed was fairly new, and though it was a bit soft for my liking, it was very comfortable (keep in mind they are a bit shorter in Mexico). We always had hot water for showers, and our air conditioner was adjustable and worked great. The view from our room was spectacular!
I used the pool one day, and it was clear and clean. The next day, it had some sort of algae issue, which took a couple of days to clear up, but the staff stayed on it until the problem was resolved. The pool area was clean, aside from messes left behind by some of the guests...there are garbage cans EVERYwhere there, so there was really no excuse for that.
The young people at the front desk were happy to do whatever we needed. There was a microwave and T.V. in the common seating area, a large water cooler for filling water bottles, coffee on in the morning, a pot for hot water and several types of tea. I was very sick for a couple of days (something I took down with me, nothing to do with being on Isla), and the staff was willing to do anything possible to ensure my comfort.
We paid $99 US a night or 1,287 pesos for an ocean view room, and I felt it was worth it after paying more than that at other hotels with bathrooms that were falling apart and leaking toilets. I would happily stay here again.
Room Tip: Definitely ask for an ocean view room, and stay above the bottom floor, which does NOT have air cond...
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