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Hotel La Casona Real – reviews, photos

3.0 of 5
Av. Juarez 501, Cozumel 77 600, Mexico
Hotel amenities
Hotel La Casona Real
Ranked #26 of 57 hotels in Cozumel
4.0 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    41
    20
    2
    3
    2
Date Rating
Ottawa
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“No Hot Running Water!!!”
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

I liked this hotel, it is well located, clean, and the people are friendly. I have been in several hotels in central and south America that were not as clean and friendly, but they had hot water.
This place had no hot running water. When I spoke to the person at the front desk, she simply said they don`t provide hot running water, although she gave me a coffee maker so that I could heat some. And no the water is not hot enough that you don`t require the water to be heated..
For that reason I would not go back.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DiverOttawa about Hotel La Casona Real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carney, Oklahoma
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Great hotel for the price! Very Clean and friendly staff!”
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We stayed here 4 nights for New Years. It's approx. 4 blocks from the pier. We usually go all-inclusive, but decided to try something different. This hotel was cheap, clean and friendly. I do want to express that it can be a little noisy, but remember.... the price is right! The staff (front desk, housekeeping, restaurant, etc) bent over backwards to make sure our stay was comfortable. They also have a security guard on duty. Be sure to read my other reviews for the restaurants of choice.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LilLorriLee about Hotel La Casona Real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
1 review
1 helpful vote 1 helpful vote
“Casona Real in Cozumel--Cool little hotel in an awesome location”
5 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

This was an excellent place for us to stay for our two nights in Cozumel. Our room was ready when we arrived at noon and we were quickly checked in. Everything one could possibly want, save for a beach good for swimming, is in walking distance. Since we were traveling on a budget without a car, this hotel was perfect at under $50 per night with easy on foot access to the ferry, restaurants, shopping, groceries, atms, people watching and scooter rental places. (On a side note, I highly recommend cruising Cozumel by scooter. When we wanted to get to the beach, we rented one for 200 pesos and had it until 6 pm for the day. ) The room only had hot water enough for short showers but that seemed fine.
My one complaint is the attached outdoor restaurant doesn't have a single vegan item on their breakfast menu but I'm pretty sure it'd be crazy if they did.
Probably best suited for travelers who don't have a car--not sure if they have a parking lot--and want to explore all things Cozumel by foot, taxi, or scooter, and return to their hotel to rest up. I wish I'd stayed there again at the end of my trip instead of the "resort" hotel!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sts227 about Hotel La Casona Real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“great value!”
4 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

My girlfriend and I stayed at this hotel our first two nights of our mexico vacation, and loved it. For the price it was great. Clean & cute rooms, hot shower, and within walking distance of everywhere we wanted to go. We later "splurged" on a much more expensive place with beach access, and wished we'd just stayed at Casona Real again instead. For the price it was great.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kerkyrax about Hotel La Casona Real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managua, Nicaragua
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Bad smell made us move hotels.”
1 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

Despite the fact that the rooms look nice, there was an aweful stinch due to the mushrooms and funghi growing in the bathroom and closet of room 14. As we arrived quite late to the island, we had no other choice than to stay the night. We could not put the A/C on as that made the smell even worse and sleeping with the window open, made us wake up at 6am due to the bad street noise. Not a good way to start our vacations. We straight away moved hotels the next day. The recepcionist was well aware of the bad smell and told us we had the only room with this problem... Lucky us!? If they are aware of the problem, why would they even rent the room out?? Very poor customer loyalty judgement. Not recommended at all.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Elvira V about Hotel La Casona Real
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Additional Information about Hotel La Casona Real

  • La Casona Real Cozumel
  • La Casona Real Hotel
Address: Av. Juarez 501, Cozumel 77 600, Mexico
Price range (per night):* INR2,118 - 2,842

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