The room was clean, but the beds were like concrete and both my husband (6 ft.) and I (5'8") had to duck our heads going into the bathing area. The ceilings were so low in this area that the mirrors had a great view of our bellys, kind of hard to do your hair and make up. There is absolutely no parking and we often had to park our car several blocks from the hotel and felt tike our rental car was unsecured. The staff were pleasant but not very friendly or helpful at times. The breakfast consisted of (almost) orange juice and buns with fresh coffee. Pretty skimpy. The price was exceptional, but I guess you get what you pay for.

I am looking forward to booking another stay at La Hacienda San Miguel in the near future. It is a great little hotel as Gisela and her staff are wonderful hosts. The hotel is located a half block from the ocean on the northern edge of San Miguel's shopping area. It is also convenient to great restaurants off of the main street - La Choza is an excellent choice. I came to Cozumel for scuba diving. Although dive operators do not pick divers up at hotels in this area, it is only a 10 to 15 minute ride via scooter to the marina where dive boats dock. Since my dive operator, Living Underwater, left the dock at 7:40, hotel staff served my continental breakfast earlier than their serving normal times. After my daily dives, I relaxed in La Hacienda's beautiful courtyard, with some wine, cheese, and crackers. I can't wait to return.

Antonio,Maria and the whole staff were fantastic.It is close enough to some great eateries and the Square,to walk.Rented scooters after Antonio lent us some snorkels.This was our second stay at the Hacienda.The whole staff will give you points of interest to see. We consider these and more residences our amigos now.

My husband and I booked a week stay at the Hacienda San Miguel through Orbitz. The pricing was right and the hotel looked close enough to the good restaurants off the main street, as well as the nightlife on the main street. The location turned out to be perfect for us! We didn't need the big fancy resort or pool, so this place was perfect. The rooms were very clean and well maintained. Air conditioning and full kitchen was included. The staff was very friendly and helpful as well. They are organized and very curteous. The location is quiet, but still close to everything. I'm sure we'll be back to Cozumel, and I don't need to look up another place to stay, as I will be staying at this hotel again. Highly recommended.