I traveled as a 'guest' with my Daughter and her Family. The grounds were fantastic, as was the pool. The room was also above expectations. But, the Ms., running the place, thought she was a drill sargeant with all her rules, most of which were common sense. Being on vacation, shame on me, I didn't feel I had to sit down and read the extensive list of rules. So, naturally, I became the center of 'attack'. Myself and the Ms. instinctively did not hit it off well, to say the least. They have bicycles for use that there are only 1.5 of the 5 total, barely rideable. Crime in Cozumel is nearly extinct, and always has been, but the Ms. was upset because I didn't ask for a lock to lock up the one half decent bike I used to go to the cleaners with. Bikes are a great way to take care of errands or just go sightseeing on, in Cozumel. I had to rent a bike to circumnavigate the Island with. (This was my 4th trip to the Is.) The breakfast was way less than what I was expecting, as I left hungry. The Mr. was great the only one time we saw him. That was another good point, you never were bothered by the proprietors, unless you broke a rule! I definitely would not stay there again. And yes, I do plan on traveling to Cozumel again!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC