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Coral Princess Hotel & Resort – reviews, photos

3.0 of 5
Carretera Costera Norte Km 2.5, Cozumel 77600, Mexico
Hotel amenities
Coral Princess Hotel & Resort
Coral Princess Hotel & Resort
Coral Princess Hotel & Resort
Coral Princess Hotel & Resort
Coral Princess Hotel & Resort
Coral Princess Hotel & Resort
Ranked #20 of 57 hotels in Cozumel
4.0 of 5 stars 290 Reviews
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290 reviews from our community

What travellers say about this hotel
  • Cruise ship(8)
  • Friendly and helpful(6)
  • Several times(5)
  • Pepe scuba(5)
  • Ocean views(5)
  • Very clean(4)
  • Bedroom suite(3)
  • Dive shop(3)
  • Short taxi(3)
Traveller rating
    121
    106
    33
    19
    11
Only show reviews for Family (45) | Couples (111) | Business (3)
Date Rating
Minneapolis, MN
Senior Contributor
21 reviews 21 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Good value, but you get what you pay for”
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

After weeks (months?) of research, we booked an oceanview room at Coral Princess. We were looking for a “budget but nice” visit to Cozumel and found that with Coral Princess – about $110/night. I love being in the north hotel zone; it’s so nice and quiet. But when we got to our room, we immediately knew it was not what we expected or wanted. The room did have a small refrigerator, as requested, but was super small, and the “balcony” was tiny – no room for even a chair. We moved to a one-bedroom suite, which was much better.

The suite had a decent balcony off the living room with table and chairs, and a small balcony off the bedroom. We were on fourth floor, and couldn’t ask for a more beautiful view of the Caribbean. The little kitchen allowed us to keep cold beverages on hand and make popcorn after long days in the sunshine. 2/1 happy hour 5-6pm was great – Chi Chi 2 (with Kahlua) was yummy and Lorenzo was an amazing server. The location was good, within walking distance of town. The beds were comfy. Made service was good.

We got free breakfast with our online reservation. The special breakfast menu was BIG on quantity and mediocre on quality. Every day we got fresh juice, a fruit plate, more bread and pastries than any two people could eat, plus our breakfast entrees. Leandro was an amazing server. He remembered us from day to day (unlike some others). The entrees consisted of two eggs plus meat or pancakes/waffles/French toast. You can order off the regular breakfast menu (check your room), but they’ll only make you the cheaper items. After a week, I recommend either the over easy eggs (more done than over easy American style) or French toast. You figure out the meat. :)

Not So Good: As mentioned before, the studio was very small with no “real” balcony. The pools were only 3 feet deep and “hot tub” was not heated. Snorkeling was sad (thanks to the 2005 hurricanes). Beware of the “no pressure” time share pitch. We agreed to check out the time share to save money on our car rental (after discount was about the same as renting in town). The time share rooms are beautiful and maybe the deal is good if you want to vacation at Coral Princess every year, but it was NOT low pressure.

Overall: I enjoyed Coral Princess, but if I were to do it again, I’d stay at Playa Azul even thought it’s about $100 more a night. I stayed there several years ago, and it was amazing. It’s farther from town, but the rooms are nicer (we checked them out again this trip) and there’s a sandy beach.

Room Tip: Spend the extra $40/night for 1 BR suite
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Bay, WI
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
47 helpful votes 47 helpful votes
“For those non-All Inclusive individuals - Consider the Coral Princess”
3 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

My wife and I just returned from a five night stay at the Coral Princess. We purchased a package (flight – hotel – car) through Travelocity and were satisfied with the price/amenities that we purchased.

The package included a full American breakfast. (In my mind, I had read this as a full American breakfast buffet – which it wasn’t). Each morning you received a fruit plate, toast, bread basket, coffee, juice and your choice of eggs (prepared as you liked), or waffles or pancakes or French Toast, with your choice of a side order of bacon/ham/sausage. More than enough food for an individual and I am sure I gained weight during the trip even without having a breakfast buffet.

Our room was definitely showing its age but met our needs. The room included two regular sized beds, shower (plenty of hot water – average to slightly below average water pressure), a large bathroom countertop/sink, cable TV (mostly Spanish channels but a few in English), small refrigerator, room safe, and ample storage space. Space between the wall closet and the nearest bed was cramp with probably 18 inches or less which made it difficult to open the accordion folding doors of the closet. The towels that were provided have seen better days but again for the price we paid, we didn’t expect 5 star accomodations.

A big positive is the snorkeling available at the resort. The diversity of sea-life at the Coral Princess was as good or better than any other location that we snorkeled at while on the island (Money Bar, Punta Sur, Chanknaab). Visibility was excellent. The area had a much higher concentrations of angel fish and yellow stingrays than most places that I have snorkeled. There is definitely a current that flows in the area (south to north). If you have average skills in the water you should be fine. I would recommend for your first trip that you swim south (against the current) to begin with so you can judge your ability with the days condition. (Note on the day we arrived the water was churning enough that I did not feel comfortable going in the water, the other days were fine.)

The second big positive that CP provides is that the pool is heated. The air temperature was moderate during our entire stay but the pool water was great (bath tub temperatures). A fellow guest indicated they have a solar collector system. Whatever they have it was working perfect and felt fantastic.

Happy hour (2 x 1) is from 5:00 P.M. to 6:00 P.M.

While we did not eat dinner at the resort the shrimp quesadillas for lunch were great.

While some guests walked into town for us a rental car was a better option. (Taxis of course are readily available)

We hope to travel to Cozumel again next year and will consider staying at the Coral Princess as one of our choices.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cleveland, MN
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fun family vacation”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

We stayed at the Coral Princess the first week of January with our two grandchildren. We had a great time and the Coral Princess is a good place to bring our family. The hotel personal treated them very well. We have stayed there several times with family and have always found them to be especially good with children. We will be back again.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gypsum. CO
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“The Coral Princess Needs Repairs”
3 of 5 stars Reviewed 2 February 2012

I belong to the CP vacation club and have been coming here for more than 6 years. My last visit in Jan. of 2012 left me very concerned. Tiles are falling off the roof, the balconies have warning signs on them not to lean on them, the outside jacuzzi was broken, the swimming pool was ice cold until enough people complained to heat it up, the room furniture is old and tacky looking, the fountains in lobby do not function, and there is need of paint. The maintenance on this hotel has fallen short. On the plus side, the staff and service are exceptional. It is a safe place to vacation and has lovely views of the ocean. You will be treated well by the staff. If the maintenance on this hotel does not improve, I don't see how people will want to buy into staying here.

Room Tip: Always ask for an ocean view room.
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thousand Oaks, California
Top Contributor
73 reviews 73 reviews
Reviews in 35 cities Reviews in 35 cities
78 helpful votes 78 helpful votes
“Very Attentive Staff but a Little Far From Town.”
4 of 5 stars Reviewed 1 February 2012

We had a group of 10 who spent 4 to 5 nights at the Coral Princess. We had all received a great deal and decided to take a vacation in Cozumel. We had an ocean side room and enjoyed the view every morning that we spent in our room. The staff was always very attentive and did a great job. The facilites are pretty nice for the price that we paid. The only down side is that you are a little far from town and it can be about a 30 minute walk.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Coral Princess Hotel & Resort

Carretera Costera Norte Km 2.5, Cozumel 77600, Mexico
Price range (per night):* INR5,183 - 7,914

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