This was our 8th trip over a 20 year time period to Cozumel and all stays have been at this hotel. There is something about it that makes us feel like family. The hotel retains staff so we always see the same faces and they remember us! Our favorite rooms are in the 5000 wing and are beachfront. They have huge outdoor garden showers, a private beach balcony with hammock and chairs and a sensational view of the ocean from your bed. The room has fresh flowers and just is SO romantic. It was my birthday this visit and they surprised me with chocolate covered strawberries in our room one night and at my birthday dinner they had a special chocolate bomb dessert with my name on the plate. Victor our waiter was willing to even make special menu items happen for us! Be careful what you ask for at this hotel because they will probably get it for you! They exceeded all of our expectations. They offer the best cevich and tableside guac on the island. When I would finish my morning run they would great me at the front lobby with a cool towel and bottled water. Definately sign up to become an Ambassador with Intercontinental prior to your visit. You get one free night and also an automatic room upgrade and lots of other little perks. SO worth it!
We are divers so we signed up with Diving with Alison (not assoicated with hotel) prior to our arrival and she picked us up each morning at our pier (on time! which is a big deal in Mexico). She is THE BEST DIVE person on the island if you like small groups and outstanding service. She books up way in advance but we are always going to book our trips when she is available. Each day when we got on the boat we got to hear about the other people at cheaper hotels were so disappointed in their rooms, service etc. We could not be happier to hear that The El Presidente is still the best choice.
Rent a jeep for the day and tour the East side of the island. Also make sure to visit The Money Bar just down the road. Bands on Friday, Sat and Sun and very local flavor. The grilled fish is outstanding.
For snorkelers - the reef in front of the hotel is the best place to beach snorkel on the island so you don't ever have to leave. There is also easy access of the beach via several piers. Also, this have to be the largest beach on Cozumel. They rake the sand everyday and it is so relaxing just to walk around the property.
I would encourage you to visit this gem. Perfect to your romantic honeymoon or even a great place to take your family.