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Courtyard Cancun – reviews, photos

3.0 of 5
Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
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Courtyard Cancun
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Courtyard Cancun
Courtyard Cancun
Ranked #35 of 175 hotels in Cancun
4.0 of 5 stars 186 Reviews
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186 reviews from our community

What travellers say about this hotel
  • Free shuttle(9)
  • Very nice(7)
  • Breakfast buffet(4)
  • Business center(3)
  • Friendly and helpful(3)
  • Pretty good(3)
  • Front desk staff(3)
  • Pool area(3)
Traveller rating
    88
    66
    11
    7
    14
Only show reviews for Family (38) | Couples (76) | Business (15)
Date Rating
Ottawa, Canada
Top Contributor
50 reviews 50 reviews
Reviews in 39 cities Reviews in 39 cities
41 helpful votes 41 helpful votes
“Excellent airport hotel”
5 of 5 stars Reviewed 5 February 2012

We stayed here one night after a late arrival at CUN. We were transferring to a resort on the Riviera Maya the next morning.

From the time we arrived, until our departure the next morning, the service was excellent. Our rooms, two side-by-side, were spotless, well maintained and spacious. The airconditioning worked very well.

We had breakfast at the buffet in the morning (there is nothing around the hotel if you wanted to go somewhere else). The cost was $16 USD but it was a pretty good breakfast - full american. Considering we were going to an all-inclusive for the rest of the week, we didn't mind paying for a breakfast.

They have a shuttle but it only runs until 11:00 p.m. Since we arrived around midnight, we had to hire a shuttle company from the airport (but we bundled it with our private transfers to/from our resort).

Overall, I would recommend this hotel to anyone needing a place to stay near the CUN airport.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scottino84 about Courtyard Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Pleasant Surprise”
5 of 5 stars Reviewed 3 February 2012

Due to an upcoming snowstorm, we needed to get out of town. I had two hours to make the necessary reservations. The Courtyard could not have been more accommodating. Our shuttle was waiting upon arrival. Check in was smooth and our room was perfect. The grounds appear to be newly updated and the pool was crystal clear. The wait staff was very friendly and even served us by the pool. The front desk asked what time we would be departing so they would have the shuttle ready. Right on time. If you need a hotel near the Cancun airport, this is it.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hockeychick4 about Courtyard Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing
Top Contributor
52 reviews 52 reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
“Clean and well maintained placeBut terrible beds and sheetsNo sleep for my pregnant wife or myself DONT STAY here if u need”
2 of 5 stars Reviewed 3 February 2012

The most important reason you stay in a short term hotel near the airport is so you can have a place to SLEEP before Transit well this hotel failed miserably !!
The bed mattress was awful
And the sheets and Mattress cover both were not fitted so they continued to clump up all night
We tossed and turned continuously
I call the frontdesk to make them aware of the problem and they asked my how come I didn't complain when I first inspected the room upon arrival!!
I told them I don't want compensation but I want them to consider rectifying the problem for future guests

  • Stayed February 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask drpeaceman about Courtyard Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evans, Georgia
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“Courtyard By Marriott Cancun Great Choice”
5 of 5 stars Reviewed 2 February 2012

This hotel is quiet, private, close to the airport, and offers regular shuttles to and from the airport. The breakfast buffet is very good, and the dinner menu has a variety of selections. A very minor criticism would be that I would appreciate more bent toward authentic Mexican food. When I travel to Mexico I prefer a menu less typical of that of a hotel chain.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jim D about Courtyard Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merida
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great place to spend a night before your flight home.”
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

We have stayed at the this hotel more than once. It is a perfect venue for a relaxing evening before a flight back to the frozen north. It is a beautiful, clean and hospitable hotel with a pool and spa. Breakfast buffet is excellent and best of all it is only a short shuttle ride to the airport. Shuttle leaves every 10 minutes so there is no fear of being late for your flight. Love it and will definitely return again and again.

Room Tip: All rooms locations are excellent.
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask duckymerida about Courtyard Cancun
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Additional Information about Courtyard Cancun

  • Cancun Courtyard
Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Price range (per night):* INR4,391 - 6,614

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