My family stayed here overnight before continuing our journey elsewhere. It was clean, though it smelled of bleach in our room. The accomodations are basic but met our expectations, since we only paid about $70 for the room. The experience was perfectly adequate for our purposes, so I give it 4 stars.

We only spent 2 nights at city express, before our trip to playa del carmen. We chose this hotel because we went on a day trip to isla mujeres, and we got free nights with our credit card points. Basic accomodations, bussines center, continental breakfast, cable TV, AC...etc. there was construction next door and it was annoying, it would have been nice if the front desk would have told us about this. overall a nice place to stay for 1 or 2 nights tops, it's mostly for bussines travelers. If you are looking for beach vacation then do not book here. If you are only passing by then give it a try.

This hotel is great for an overnight stay or for emergency. It is a few minutes bus ride to the touristic area. I had a room on the bottom floor and everything was perfect (very clean, beds were comfy, tv with a lot of channels). The breakfast was more than OK for the price.

There is a nice shopping mall (food court, movie theater, supermarket) across the street wich is not filled with tourists. You can make a few bargain there comparing with the stores (especially on booze) in the touristic strip. I sayed at the City Express while my mother was at an hospital nearby. It was definitely not the kind of holliday I was expecting (especially since I had won this trip on Riviera Maya) but City Express was the most confort I got during that frentic week.

P.S: I managed myself speaking spanish since I am fluent in Portuguese. Can't tell if people in general can help you in English at the hotel or shopping mall.

We stayed here for one night before flying out. A "friend" made the reservation and recommendation. The rooms smelled and the floors were dirty and there weren't enough towels. The room was $100 and it was a $40 dollar (20 minutes) cab ride to the airport. You are way better off staying at the Sea-view Cancún Resort for and $150 and getting a free ride to the airport.