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Hotel Colonial - Cancun – reviews, photos

Av. Tulipanes 22 | Sm 21, Cancun Quintana Roo 77500, Mexico
Hotel amenities
Hotel Colonial - Cancun
Ranked #155 of 175 hotels in Cancun
2.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    1
    4
    6
    3
    7
Date Rating
Vancouver, Canada
1 review
4 helpful votes 4 helpful votes
“Stay away”
1 of 5 stars Reviewed 4 November 2011
4
people found this review helpful

The service sucked, there rooms somewhat passible. i had money stole out of my fully locked room ..... when i tried to speak with management they blew me off .....

they also screwed my friend who was with me as well

Room Tip: just stay away
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  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask t g about Hotel Colonial - Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
1 review
“Economical, comfortable, clean, conviently located and a great place to stay.”
5 of 5 stars Reviewed 13 March 2011

My wife and I just returned from Cancun, while we were there we stayed at the Colonial Cancun Hotel and it was a lot more than we expected for the price. We had a king room on the ground floor and it was air conditioned, spacious and clean. The staff was courteous and went out of their way to accommodate our needs. The hotel was located in the middle of the block on a “walk only” street and there was no noise at night. The continental breakfast was something I did not expect; toast, fruit, yougart, juice and coffee. There was always an employee there who made up everything for you, he put my toast in as soon as he saw me come out of my room. All in all I consider this hotel a great place to stay and a great value for the money.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask russmozier about Hotel Colonial - Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strasbourg, France
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“good value for money and location, for 1-night stay over”
3 of 5 stars Reviewed 13 February 2011
1
person found this review helpful

We stayed the first and the last nights of our holidays upon arrival and departure.The hotel is very cheap and well located, owners are helpful and nice. New rooms on the 2nd floor are ok. Good for tight budgets and short stay. Breakfast is awful:)

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Phildelf about Hotel Colonial - Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury uk
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“ok hotel but nothing special”
3 of 5 stars Reviewed 19 December 2010

We only stayed in this hotel for one night. It was ok - the room was relatively clean with an ensuite and a TV. The staff were helpful when we asked them questions. We did have 2 random people come into our room without knocking so I'm not sure what that was about. If you want to stay in downtown cancun its in a good location. The internet wasnt working when we were there (only wifi)
It is an ok hotel - nothing special particularly but not awful. I probably would recommend not going to Cancun if you want to experience the real Mexico.

  • Stayed November 2010, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask underthetropicalsun about Hotel Colonial - Cancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Descent Stay”
3 of 5 stars Reviewed 2 October 2010

My gf and I stayed here the first nights of our trip this summer to (mexico and belize). The price had gone up since our booking by quite a bit but because we had booked 3-4 months before hand we got it for the price we did then (was really great the receptionist could see that).

Anyway, the location is so so. It's close to shopping and lots of restaurants and the ADO Bus terminal which was great.

If you're one to have some of the continental breakfast make sure you're there at 0700 exactly otherwise you won't behaving anything to eat.

The rooms are ok, nothing spectacular but you wouldn't expect that for the price. One thing that did annoy us was that other residents in the hotel are very noisy and loud throughout the night.

Also, one night the receptionist felt he was bored or something and would be playing loud music which could be heard throughout the whole hotel, so sleep that night was definitely not going to happen.

All in all, you get what you're paying for. As for the noise, bring some ear plugs and you should be fine.

  • Stayed July 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask sludeking about Hotel Colonial - Cancun
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Additional Information about Hotel Colonial - Cancun

  • Hotel Colonial Cancun
Address: Av. Tulipanes 22 | Sm 21, Cancun Quintana Roo 77500, Mexico
Price range (per night):* INR2,668 - 3,057

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Hotel Colonial - Cancun
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