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Hotel & Beach Club Garrafon De Castilla – reviews, photos

Carretera Punta Sur, KM 6, Cancun 77400, Mexico
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Ranked #130 of 175 hotels in Cancun
3.5 of 5 stars 5 Reviews
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5 reviews from our community

    Trip type
Traveller rating
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Date Rating
La Habra, Ca.
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Great place to relax and snorkel for the fraction of the price”
4 of 5 stars Reviewed 2 March 2010
4
people found this review helpful

We came here to snorkel and enjoy the facilities. We didn't stay at the hotel so I can't review on that. This beach club isn't grand or big but very quaint and small, but if you are on a budget and don't want to break the bank account but want to enjoy some time relaxing in the sun and snorkel for a couple of hours this is the place.

My husband and I rented snorkel gears and fin for 140 pesos total, which is a little less than 14.00 US and the entrance was 50 pesos each. Can't beat the price. We even rented the lockers with a little hesitation because of some reviews regarding it but we didn't have any problems with anything being stolen.

The are lounge chairs, restrooms, changing room, snack bar, etc. Everything you need is here, but nothing fancy. Waters are calm and just perfect to enjoy the waters. It is nothing like reef snorkeling but you see plenty of fish and they swim literally right around you and it is pretty cool. My husband isn't a good swimmer so this was a perfect spot for him to start off with.

Come with an open mind and enjoy part of your day here! This was the highlight of our trip and I can't wait to come back next time with my son!

  • Stayed February 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
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Holladay, Utah
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Didn't hold our reservation!”
3 of 5 stars Reviewed 13 February 2010
1
person found this review helpful

This is a great place with iguanas, nice people, wonderful snorkeling and ambiance galore.. It is old and most of the AC units in the 12 rooms need replacing... We have stayed many times. HOWEVER BEWARE... if you call and make reservations... they will hold them only if they don't get a better offer. In our case I made reservations in early january for two rooms... checked back in mid january... "yes, they had the reservation." The night before our trip..they claimed they DID NOT HAVE OUR RESERVATION and the hotel was full... I had to scramble and ended up at the Avalon Reef hotel. I suspect they had a group that wanted the entire place...so we were bumped.. not good.

  • Stayed February 2010, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
1 review
3 helpful votes 3 helpful votes
“THIEFS”
1 of 5 stars Reviewed 29 July 2009
3
people found this review helpful

Had lockers and put items in locker to snorkel, came back and all my money was taken from my wallet. When confronted and asked to call the police they refused to call even though asked over 10 times to call the police in Spanish. What a shame. oh and the service at the restuarant sucked.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Wilmington, Delaware
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Reviews in 11 cities Reviews in 11 cities
40 helpful votes 40 helpful votes
“Scuba at Garrafon”
5 of 5 stars Reviewed 27 September 2008
1
person found this review helpful

Didn't stay at the hotel here, but used the beach facilities because we planned on going snorkling (and the snorkeling here, by the way, is INCREDIBLE!). While we were hanging out, I started chatting with the guy who ran the snorkel rental place (Reynaldo). He offered to take me and my dad scuba diving for only $25 each! Well, if that's not the offer of the century- we both jumped at the chance! My dad is a rescue diver, so he didn't need much help- but I've only been once before, and it wasn't in the open ocean. Reynoldo was great- he took very good care of me and was very patient. He held my hand whenever big scary fish came by (I am terrified of barracuda, and they seem to love me). I loved it- I am going to get certified now too so I can go with my dad. Definitely try to see if Reynaldo is around- he's fabulous! Even if you just want a beach to hang out, this place is great- and much, much cheaper than Garrafon next door (and you get to snorkel in the same place). Watch out for those barracuda though!

  • Stayed September 2008, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
simi valley, ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Reservation - no such thing”
1 of 5 stars Reviewed 10 February 2004
6
people found this review helpful

We had a reservation - obviously there is no such thing at this hotel.
12 people showed up and they bump us out of our room - had to show my cancelled check to get my money back - luckily I brought it with me. I got my money back two days later - But don't expect a room if you have a reservation.

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Additional Information about Hotel & Beach Club Garrafon De Castilla

Carretera Punta Sur, KM 6, Cancun 77400, Mexico
Price range (per night):* INR2,779 - 6,670

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