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Hotel el Rey Del Caribe – reviews, photos

Av. Uxmal 24, Cancun 77500, Mexico
Hotel amenities
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15% off room rate
Hotel el Rey Del Caribe
Ranked #23 of 175 hotels in Cancun
4.5 of 5 stars 196 Reviews
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196 reviews from our community

What travellers say about this hotel
  • Bus station(7)
  • Small pool(4)
  • Very good(4)
  • Composting toilets(4)
Traveller rating
    84
    86
    14
    9
    3
Only show reviews for Family (33) | Couples (93) | Business (5)
Date Rating
Oregon
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Gem in El Centro”
5 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

We couldn't have been more pleased about our decision to stay at Hotel el Rey Del Caribe before moving out to a timeshare in the Hotel Zone. We took the ADO bus from airport to downtown bus station for $4, walked less than a block to the hotel (on the other side of grocery store Commercial Mexicana from the bus station) . It was perfect - a jungle oasis in the city. The rooms and bathrooms were huge and clean. The service was outstanding. They even gave us a 2pm check out. We wished we had more time to relax in the hammocks by the pool. The free breakfast was included and offered several menu selections. I can't think of anything negative to say about this hotel (except maybe no pans provided in the kitchenette)

Room Tip: We were on the third floor - up outside stairs which could be a bit slick when wet - but that meant...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We were absolutely not expecting this in Cancun. El Rey Del Caribe is a quiet, small and comfortable, and the service is fantastic.

Our room was neat, clean, had a safe and a basic kitchenette. The only real downside was that the kitchenette didn't have pots or pans. All the rooms face in to the central courtyard, whose gardens are beautiful. Breakfast was tasty, and the massages we got from Julia (I think that was her name) were amazing.

The location is great, being only a couple of blocks from Cancun's bus station, and right in downtown. There's also free wi-fi and a computer at the front for guest use.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kerux about Hotel el Rey Del Caribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo Rodriguez Hernandez, Gerente at Hotel el Rey Del Caribe, responded to this review
19 May 2012
Thank you very much for your opinions , we are trying to have the best service for our guests. In your next visit , you can ask in the reception for a kit that has pots and pans and the other things you need in order to cook. We are sorry for this. This gives us experience to serve you the way you deserve.

Manager

Ing. Eduardo Rodríguez Hernández
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Wien, Österreich
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“really spaceious rooms !”
4 of 5 stars Reviewed 4 February 2012

our room was really spaceious. we stayed only one night, and was the best decision because we didnt want to stay in one of the horribly huge and enviroment destroying hotels in the hotel zone. We enjoyed our stay there and also liked the restaurant, were we had breakfast the next morning.
although we arrived late, we had a warm welcome and would recomment the hotel!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rinabohland about Hotel el Rey Del Caribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo Rodriguez Hernandez, Gerente at Hotel el Rey Del Caribe, responded to this review
12 February 2012
Thank you very much for your opinion and for you visit. I am glad you enjoyed staying with us. We hope to see you again soon!

Hopefully you also had a chance to visit us at the El Rey del Caribe Spa by the pool where we offer a variety of relaxing and deep massage services.

See you back soon!

Eduardo Rodriguez
Manager
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Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
“Stunning Eco Hotel”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Great location of the hotel, quite and relaxing. Overlooking to the sea. Leafy and stunning views. Its a breath of fresh air. The accommodation was exactly what I was looking for. The staff were very attentive and polite, always upbeat, and made the stay absolutely outstanding. The restaurant served the best Traditional Jamaican breakfast I've ever tried. Wonderful stay in this hotel. Would truly stay again.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask deborahchesler about Hotel el Rey Del Caribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo Rodriguez Hernandez, Gerente at Hotel el Rey Del Caribe, responded to this review
4 February 2012
Thank you very much your comments gives us fresh air to continue working to be the best green hotel in Cancun. We are doing a grate effort to help Pachamama, and to prepare our staff to be a good example of the Mexican hospitality, we invite you to tray our messages, next time.
Manager
Ing. Eduardo Rodriguez Hernandez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Beautiful little hotel”
4 of 5 stars Reviewed 22 January 2012

We only stayed one night on our way back from Cuba, but wished we could have stayed more. Bright and clean, with a little kitchenette. Not too sure how near the beach if you're in Cancun for the beach. But the price was right.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mayasalaama about Hotel el Rey Del Caribe
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Eduardo Rodriguez Hernandez, Gerente at Hotel el Rey Del Caribe, responded to this review
12 February 2012
Thank you very much! We are very happy to know that you enjoyed staying at El Rey del Caribe. Certainly, we hope next time you can stay longer. We are conveniently located at just a few minutes from the beach.

As you may already know we also offer transportation to / from the airport. Also, do not forget to enjoy our delicious breakfast at the Palapa Restaurant during your next visit.

Our hotel has bee thriving for so many years thanks to guests like yourself that kindly recommend us to others. Thank you!

We look forward to seeing you here again soon! - Gracias!

Eduardo Rodriguez
Manager
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Additional Information about Hotel el Rey Del Caribe

  • El Rey Del Caribe Hotel
Address: Av. Uxmal 24, Cancun 77500, Mexico
Price range (per night):* INR2,779 - 4,724

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