I just returned from my second visit to this hotel, I will go back again, I can't think of anything I wasn't happy with. There are quite abit of steps from the hotel to the beach, but it is laid out so you go up afew at a time. There are a couple levels to go up or down. This is a great place to stay in Cancun.

Traveled with husband and 10 month old baby. When we first got to the hotel we were not too impressed. Our room was not ready and we had to stay in a different room the first night. The first room was roomy enough and had a microwave, kitchenette sink, and double beds. The second room had a king size bed, no microwave or sink. Both rooms were roomy. The rooms were clean, but the first room had teeny tiny insects around the sink. Not a lot of them but enough that I noticed them. The hotel supplied us with a crib for the baby.
The inside of the hotel is okay, a little date, but the grounds were impressive. We thought the outside of he hotel was much nicer tan the inside. We have been to Cancun before and stayed at a much nicer hotel but the grounds were not as nice. We got the all inclusive option which turned out to be a great deal. The service peope were wonderful, service was prompt and attentive. Our bellies were always full of food or drink. We were pleasantly surprised by the sushi bar, Pina Colada restaurant, DaVinci's, and the themed nigh menus (except carribean night, we id not enjoy the food). Make sure to make reservations at DaVinci's asap, they get full fast, If you have a Baby they will only seat you at six. Service there was wonderful, we had a screaming baby and they were still super nice. Overall itwas a great experience. I would recommend this hotel for families and older people. Not so much for young couples or those who want to party. We found the best deal for this hotel at costco travel, which included airport transfers. The hotel also has a car rental service which we used. A jetta came out to about $60 for a day, including taxes and insurance. Btw keep away from the timeshare people, you can't miss them, we said no once and they didn't bother us after that.

Rooms were comfy, nice balcony with benches and table. WiFi available for a cost or use their computers for free. Great food and several places to eat from. We were all inclusive and it was well worth the price.We would go back there again if we could get the same deal. Nice jacuzzi bar on beach.

I really enjoyed our stay at the Omni.
The place is spotless. They are always cleaning something.
The service is very good and staff is outstanding.
Our room was facing the lagoon and we had a great view.
The hot tub on the beach was really nice. I didn 't see any other hotel that had one right on the beach. The service for drinks on the beach was excellent too.
I thought the food at the buffet was really good. Some nights better than others but as good as cruise food. I've been to many other all inclusives where the food was much below the Omnis.
The food at Da Vinvci was horrible and the Indonesian restauarant for an evening meal was equally horrible.
The Omni badly needs new beach chairs with cushions. The hard broken plastic ones they have are awful.
The Sushi Bar was very good but they were always so busy and didnt do a very good job of dealing with a crowd. Actually they were rude every day. Their idea of being too busy is to just ignore you and hope you go away....which I did.
I also agree with a reviewer in that the front desk or whoever assigns the rooms, doesn't do a really good job of accomodating any requests. Why is it when I travel for business I always get a connecting to room that I don't want and when I do want one (we had two rooms) I can't get it? We were on the same floor but not near each other.
But those are really minor complaints. I can't wait to go to the Omni again and with a few minor changes this would be a perfect hotel and a beautiful beach.
A couple other good things about the beach and resort is that there are lifeguards everywhere. They saved people every day from the rip current. And the hotel has security everywhere.