This place gets very mixed reviews on here and I'm sure the bad ones are all due to unrealistic expectations for the price. Its not a 5 star resort, but you aren't paying 5 star prices. We found the rooms and common areas to be bright, clean and well serviced. I should say we stayed board only so have no idea about the food.

We were more than happy with the lagoon view and had no problems with street noise (on 6th floor). We chose the hotel for the location and it is fab, right across from the uber-trashy flamingo mall (go for a bit of old style Cancun) the beach is lovely and its easy walk to the mall and a variety of restaurants.

One thing I would point out is the annoying time-share people who are allowed to sit on a "guest services" desk in reception. Avoid them like the plague.

When traveling I expect convenience, cleanliness, friendly and efficient service and a clean beach. This hotel met my expectations. The staff was very helpful with all our requests. We stayed from 1/12 - 15/2012. The temperature was not as hot as I know Mexico to be (compared to a prior trip), the water was cold but once submerged, I got used to it. There was also one full day of rain (bummer :-(. This is a *** hotel, so expect such service. The buffet could have had more selections, especially for someone who's vegetarian. This is not a party resort. If you're looking for relaxation and a convenient location to the downtown area and you're not a fussy person, then the Flamingo is ideal. There's a mall and Margaritaville right across the street , Outback Steakhouse, Bubba Gump and a few more restaurants close by + Senor Frogs is within walking distance? Would I stay here again? For a January vacation but not in the Summer when I'm more into partying. The B.O.B underwater adventure was great. We paid $67 each + $7 for the park fee, pictures and video cost $30 (view video b4 leaving, mine did not show but did not realize until I got back to NY.

Good hotel, if your not looking to stay here longer than a week, very close to the malls and restaurants of cancun tourist area. Food in hotel gets repetative after a few days, but nothing really to complain about. Rooms are adequate and spacy although nothing spectacular..... Budget hotel in the tourist zone, and well priced, looking for something for longer than a week, proberly not for you unless you want to go out regular..... Stayed here three days and was enough......

This hotel is a disaster!! My wife and I paid for all inclusive which is supposed to include meals but we didn't get them and Cheap Trips were useless in assisting us. When I called Cheap trips for a refund they told me that the Flamingo refused to issue a refund and there was nothing they could do. I guarentee you will not be able to sleep past 5:00 AM due to the noise and you will have to call for room service to get your room cleaned because they won't come unless you do and I guarentee you will not get any wash cloths. The "buffet" was crappy and the food was tasteless but the waiters were nice. Also, be prepared for other hotel representatives will hound you in the lobby for you to take trips or stay at their hotel (next door). Oh yes, the Cancun Carribean cruise does not have lobster or a real steak just the imfanous "flat steak" which is about 1/8" thick so you will not receive your selection but the entertainment was very nice..