I just got back from vacation at Le Blanc and it was truly amazing. The staff is the nicest, most ready to please group of people that I have ever met.
Our check in process was a bit of a pain, mostly due to a broken key card reader, but we took a trip down to the bar while they fixed it and Guillermo had it all fixed with a mojito and a couple of martinis while we waited. Virgina was such a help and made sure to check on us through the rest of our stay to make sure that we were happy.
The food at Le Blanc is out of this world. We are big eaters and enjoy lots of very nice restaurants at home and the food here rivaled all of them...I especially enjoyed the fresh seafood at lunch. Dinner at the International restaurant is amazing...a steakhouse with fish and meat cooked to order. The Italian restaurant was probably our favorite. They had tons of salads, pastas, risottos, meat and fish options. The asian restaurant was good too, with tons of options. If you're a real sushi snob, I suggestions sticking with the sashimi or nigiri here as the rolls are a bit dry. The French restaurant is the fanciest of all of them and we tried the tasting menu which was very very good.
I noticed that a couple people wrote that they didn't get to use all of their resort credits, but we used them all up easily! We both got massages, which were lovely and relaxing...make sure to get the hydrotherapy first too. We had the romantic dinner on the beach; a fantastic, romantic dinner in a little cabana on the white sand beach. We also used our credits on the Aquatwister Jungle tour, the Chichen Itza tour, and a cabana on the beach, all of which were such fun!
The resort itself is gorgeously clean, white, and well taken care of. The pools and beach are all immaculate and the chairs and daybeds are super comfy. We never had a problem finding a place to lay and relax. We had an oceanfront room on the 7th floor (shout out to Jesus and Juan Carlos...the best butlers ever!) and it was just beautiful. Big, comfortable bed, lovely jacuzzi tub and double showers, flat screen tv and the coolest mini bar ever (although we rarely used it with the bartenders being so good at making delish cocktails!).
All in all, it was one of the best vacations I've ever taken!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 August 2012
Thank you very much for sharing such a valuable review about your stay at Le Blanc. First and foremost, please accept my apologies for inconvenience upon check in, I am very glad that it was fixed in timely manner and personalized attention along with professional service could turn your experience into a pleasant and relaxing vacation to remember. Our head chef and all F&B team greatly appreciate your comments on the quality of food; it is very encouraging to know that we could meet your tastes and expectations. We will be honoured to welcome you back to Le Blanc, where we aim every benefit, service or facility of our resort to make your experience as enjoyable as possible, creating unique atmosphere of serenity in the heart of Cancun.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC