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Cancun Marina Club Hotel – reviews, photos

Paseo Kukulkan Km 5.5 Zona Hotelera, Cancun 77500, Mexico
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Ranked #114 of 175 hotels in Cancun
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    1
    1
    6
    7
    16
Date Rating
Pinckneyville, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
“O My. Scary place.”
1 of 5 stars Reviewed 7 July 2008
3
people found this review helpful

I stayed at the Marina Club with a group of friends for Spring Break. We weren't looking for a 5 star resort, but we did want a clean, safe place to stay. We booked through a student travel site, and the pictures and information about the place looked very nice (for the price of course).

We arrived in Cancun around midnight, and it took about 3 hours to get to the hotel because we got shoved on a charter bus that made 100 stops on the way to our hotel. When we arrived, we immediately had our doubts about the place. The rooms were humid, damp, and dirty. The air conditioner did not work, the crack under the door was easily an inch or larger, and the door itself was like a thin closet door. There was no hot water at all, the bath tub did not drain and was disgusting, the towels and bedding never seemed clean, and the list goes on.

We had booked a week and actually left the hotel (paid) on day 2 and found another place to stay for the rest of the week. It cost us all an extra 100 dollars of spending money to find a new place, but it was well worth it to have a/c, hot water, clean bedding, and an ocean view.

I wouldn't recommend this place to anyone. It was awful.

  • Liked — The pool was decent, but not great
  • Disliked — Everything else. It was just gross.
  • Stayed March 2003, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Guernsey ci
1 review
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Id rather wake up in jackie stallone than this place”
1 of 5 stars Reviewed 7 May 2006
10
people found this review helpful

I have found my self in some situations but this place was a real shocker it looks amazing in the brochures and hideous when your there believe all the negative things people have said on here anyone posting anything positive on here must either own the hotel or have been high on crack cocaine for there stay. stay at the best western clipper club it is about the same price better location you can see your feet when you stand in the pool and the air conditioning
doesn't sound like a bag of hammers

  • Stayed September 2004
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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A TripAdvisor Member
Boston
1 review
4 helpful votes 4 helpful votes
“Open Bar Dudes!”
4 of 5 stars Reviewed 5 April 2006
4
people found this review helpful

The Cacun Marina Club was a great hotel. The rooms were clean and air conditioned. Thats about all that we wanted out of the hotel since it was mainly a place to sleep. The bartenders were great. They gave us complimentary drinks and advice on places to see. The hotel was fairly laid back since they didn't even charge me for a table I fell through and destroyed when I was "intoxicated". The food was also good if you choose to eat there. Its much better than the chaff served at Fat Tuesdays.

Events include classic like random rave parties and tequila volleyball. Open bar is available for $10 a day. Watch out, thats a double edged sword.

The staff was very friendly and we had no problems with them. This was much better than any Hilton, mostly because we probably would have been booted out of the Hilton.

The Marina Club is exquisite, don't let a couple people to lack discipline and write negative reviews deter you.

  • Stayed March 2006, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
Kansas City, MO
1 review
2 helpful votes 2 helpful votes
“Watch Out”
2 of 5 stars Reviewed 20 March 2006
2
people found this review helpful

Watch Out! I went to Cancun for Spring Break so i just needed a place to sleep inbetween parties. That is exactly what it was. We were originaly booked into rooms that had not been cleaned and standing water on the floor. There was a security guard that would walk into our rooms while we were sleeping and would follow aroung the girls in our group. They did not want to give our deposit back at the end of the trip. Certain lights, water, air conditioners would not work.

  • Stayed March 2006
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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A TripAdvisor Member
Pittsburgh, PA
2 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“You get what you pay for”
2 of 5 stars Reviewed 26 October 2005
4
people found this review helpful

The hotel was not the Hilton. That is not an American hotel, this is a cheap Mexican hotel. It was a cheap, bottom of the line hotel. The toilet did overflow, but there was clearly a sign posted that said to not put toilet tissue in the toilet because of the plumbing. The room was small, but what do you expect for a cheap price, this is what you get at Motel 6, Red Roof and all the other bargain basement places out there. If you want luxury, stay at a luxury hotel.

The pool, food and hotel staff were great. Whenever I stay at a hotel I get a safe deposit box, which the Cancun Marina Club provides free of charge. We kept the key. So nothing was stolen. You only get one key for the room, but if you use your head you can make it work, leave the key at the front desk.

Cancun is a beautiful place and I had the time of my life. There is a shuttle that cost 50 cents that lets you off directly in front of the hotel. Nothing is more that 10-15 minutes away. We had the best of Cancun because we went with a Travel Company that gave us access to all of the hotels, clubs and restaurants. We all had a great time.

I probably will not stay there again, but if you are on a budget, you will be fine. Enjoy what Cancun has to offer.

  • Stayed April 2002
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Cancun Marina Club Hotel

  • Cancun Marina Hotel
Address: Paseo Kukulkan Km 5.5 Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* INR6,670 - 10,004

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