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Holiday Inn Express Cancun Zona Hotelera – reviews, photos

2.5 of 5
Paseo Pok-ta-pok 21/22 | Hotel Zone, Cancun 77500, Mexico
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Holiday Inn Express Cancun Zona Hotelera
Holiday Inn Express Cancun Zona Hotelera
Holiday Inn Express Cancun Zona Hotelera
Holiday Inn Express Cancun Zona Hotelera
Holiday Inn Express Cancun Zona Hotelera
Holiday Inn Express Cancun Zona Hotelera
Ranked #64 of 175 hotels in Cancun
4.0 of 5 stars 100 Reviews
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100 reviews from our community

    Trip type
Traveller rating
    17
    48
    21
    9
    5
Date Rating
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Peaceful simplicity”
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Overlooked because it's not beachside but it is quiet and after checking out of another hotel for no sleep due to noise, this was perfect. Cathybat the desk was more than accommodating getting us into a room at noon! She was very welcoming and made sure we were comfortable. The breakfast was over when we arrived but the crew kept offering to get us something, and we didn't have to ask! The courtyard with a surprisingly beautiful pool is very mediterranean in look. Little deli and supermarket across the street were convenient. They have shuttle service to the beach. If you don't need bells and whistles and you want reliable, friendly service, this is your place! I would hire these people and I run a hotel, I know good people!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great value and location”
4 of 5 stars Reviewed 18 January 2012
4
people found this review helpful

This was a great place to stay. It had a cute courtyard with a pool and balconies off the rooms. There value is good because it includes breakfast, wifi and a complimenatry bottle of water in the room each day. The location is just on the edge of the hotel zone so you can easily walk to the bus station to take a bus to the restaurants or the beach. There is also a convenience store right across the street. It was very comfortable and modern. The staff were friendly and helpful.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask OhMejico about Holiday Inn Express Cancun Zona Hotelera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina
Top Contributor
119 reviews 119 reviews
Reviews in 56 cities Reviews in 56 cities
53 helpful votes 53 helpful votes
“Nice hotel but the location is terrible”
4 of 5 stars Reviewed 21 December 2011
2
people found this review helpful

Like I said, the hotel is very nice but the hotel is not located near anything. You'll need a taxi or rental car to go anywhere.

  • Stayed May 2011, travelled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mayaruinsonly about Holiday Inn Express Cancun Zona Hotelera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Great Hotel”
4 of 5 stars Reviewed 13 July 2011
3
people found this review helpful

Very nice hotel, staff was more than helpful. Pool is one of the nicest I've seen. It' s a little out of the main hotel strip but taxi cabs are always available or a rental car is nice. Very quite place to sleep after a long day of tours and partying.

Room Tip: Rooms are very clean.
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rubensphoto about Holiday Inn Express Cancun Zona Hotelera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn Mackinnon, Director of Sales at Holiday Inn Express Cancun Zona Hotelera, responded to this review
13 October 2011
Thank you for your comments. Our employees are always at guests service. As you mention,just a short 5 minute walk to the main boulevard. We hope to have the opportunity to host you again in the near future.
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London
Senior Contributor
23 reviews 23 reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
“Good Value But Check The Location”
4 of 5 stars Reviewed 25 June 2011
4
people found this review helpful

I spent three nights over Easter at the HIE in Cancun and felt that it matched my expectations. Amid the pricey mega-resorts all along the Zona Hotelera, this hotel represents very good value. Our room was clean with a good bathroom, brisk A/C and surprisingly comfortable bedding.

The hotel is built in the style of a large hacienda, with the rooms in a square around the central pool area and the complimentary breakfast (a nice touch) is served in a shaded area at one end of the garden. The breakfast buffet was varied and filling, though it does get very busy near the end.

Visitors to the hotel should have already checked out the location, but those that haven't may be caught slightly unaware. The hotel is located a 5-10 minute walk from the main road that runs all along the ZH, so you need to walk up there for the beach (pop through the lobby of the Intercontinental Presidente to get to one of the nicer beaches within walking distance of this hotel) or to pick up the frequent buses that run along the strip. Alternatively the hotel does have a a taxi rank and there are usually vehicles waiting; fares in Cancun are fixed by distance so 80 - 100 MXN gets you to the middle of things or to places like La Isla. We knew all this in advance and were fine with it.

On the whole we were happy with our stay at the HIE Cancun and for people that want somewhere a bit quieter away from the resort hotels and don't mind a short walk, I would recommend it as a good value option.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dawn Mackinnon, Director of Sales at Holiday Inn Express Cancun Zona Hotelera, responded to this review
13 October 2011
Thank you for choosing our hotel for your location. Our fresh start breakfast is something that we pride our selves in. With a variety of hot and cold dishes,regional selections,sweet breads and more. We are glad to hear that you enjoyed the breakfast and a restful stay. We hope to see you once again.
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Additional Information about Holiday Inn Express Cancun Zona Hotelera

  • Holiday Inn Cancun
  • Cancun Holiday Inn
Address: Paseo Pok-ta-pok 21/22 | Hotel Zone, Cancun 77500, Mexico
Price range (per night):* INR3,668 - 5,947

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