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Hotel Ramada Cancun City – reviews, photos

3.0 of 5
Avenida Yaxchilan 41, Cancun 77500, Mexico
Hotel amenities
Hotel Ramada Cancun City
Ranked #79 of 175 hotels in Cancun
3.5 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    9
    12
    7
    5
    1
Date Rating
Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“ok to stay while doing tours”
3 of 5 stars Reviewed 19 January 2012

we stayed here while doing the tours at the start of our holiday and then moved to a resort at the beach for down time and to enjoy the all inclusive before coming home.

this hotel was reasonably close to the bus station where we had to go everyday to catch a bus (to xcaret, chicenitza and playa del carmen, one day each) or a very cheap cab ride (20 pesos).

close to some good restaurants, our favorite was La Parrilla, just two blocks away.

The room was comfortable, service was fine. Breakfast ok.

The only thing we didn't like was the smell coming from our bathroom sink. Sewage is very poor in cancun, and even though we closed the bathroom door we smelled it almost all the time, we should have taken a bottle of fabreeze or bought one.

The floors are not very clean. For white tiles they could do a better job. We took the stairs rather than the elevator and on the first day there was a huge spill on the stairways that was never cleaned up, not even on our last day there, their white tiles are dirty.

Also there is no ice machine, we had to go to a little convenience store one block away to get ours.

But other than these (particularly the sweage smell) it was pretty good. We only used it to sleep and for breakfast.

When we booked we thought we had the buffet breakfast, but when we got there they said our reservations only included the continental breakfast, but for an extra 100 pesos a day for a family of 3 we were allowed the buffet breakfast. So check your reservations to make sure the breakfast you want is included in your rates.

We never ate at the hotel restaurant other than breakfast (which was basic) as it never looked busy.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Erika R about Hotel Ramada Cancun City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
“Basic and Clean”
3 of 5 stars Reviewed 3 January 2012

This Ramada is simple, clean and in the mix of City Centro. It is hardly decorated and seems to cater to a wide variety of travelers. It is quiet and the beds are good. Maybe it is just me but it also seems very Spartan and un-romantic in its efficiencies. The older staff members seemed to be more helpful than the youngsters working behind the reception desk. If you insist on staying in the downtown area this is a fine choice, but I likely will shoot for something closer to the beach areas.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask HeadedOut about Hotel Ramada Cancun City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Hollywood, California
Top Contributor
123 reviews 123 reviews
Reviews in 65 cities Reviews in 65 cities
79 helpful votes 79 helpful votes
“It may not be nice, but it is cheap”
2 of 5 stars Reviewed 21 December 2011 via mobile
2
people found this review helpful

The room has the few trappings of a modern hotel--crucible sinks chenille throws on the bed

That's where the similarities to someplace you might want to stay ends.

The rooms are a symphony of smells, largely mildew and pine sol ( which I guess is better than just mildew. That said, the hotel is noisy (as in you can hear your neighbors "enjoying" themselves through the walls). The windows could benefit from double glazing.

The hallways could stand a coat of paint too.

Basically the hotel was thrown up quickly and hasn't been cared for.

I wouldn't stay here more than the one night I had to because of a missed connection.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask santjordi about Hotel Ramada Cancun City
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Reviews in 2 cities Reviews in 2 cities
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“Maybe the fourth room was ok...”
2 of 5 stars Reviewed 14 September 2011
2
people found this review helpful

We arrived at the hotel about 36 h late, due to flight delays. We called the hotel and told them that we would be late.

At check in we are welcomed and we was given our room and found that the "do not disturb sign" was hanging on the door. We get a bit confused but open the door with our key that we were given. We find out that this is somebody elses room!

We go downstairs to the reception and ask for a new room.
We get a new room, but this time, we can't lock the door from the inside.

We went back to the reception, and asked for a room that nobody else was living in and a door that could be locked.

A bit frustrated, we get a third room and this one was ok but is smelled a bit funny. We didn't have the energy to back once more so we stuck with it.

In the morning we get up and have a shower but the drain is broken...in both the shower, sink & toilett.....that explains the smell.

We checked out and found a new hotel.

Room Tip: Get a room that is facing the pool.
See more room tips
  • Stayed July 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
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Ask LadyGlobe about Hotel Ramada Cancun City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, UK
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Was adequate for what we needed”
3 of 5 stars Reviewed 20 June 2011
1
person found this review helpful

We stayed here for one night before heading to Chichen Itza.

Was clean, fair sized room with a/c and small balcony.

This hotel is located in ´downtown´Cancun away from the beaches as Zona Hoteleria.

  • Stayed June 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Holiday-lover50 about Hotel Ramada Cancun City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Ramada Cancun City

  • Cancun Margaritas Hotel
Address: Avenida Yaxchilan 41, Cancun 77500, Mexico
Price range (per night):* INR2,946 - 4,169

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