OPEN LETTER TO ALL THOSE COMPLAINING ABOUT CANCUN PLAZA CONDOS! I just had to respond to many of these bad reviews. None of you seem to complain about the phenomenal views each of these units have, nor do you complain about the beautiful pool and beach. You are complaining about the crummy room you were staying in. What do you expect when you rent from owners and managers who are less than reputable and just want your $40 per night and nothing else. A beautiful, clean and updated condo would not rent for $40 per night. Forty dollars would barely cover electricity charges for the a/c you will be using. Take note: If a manager is willing to give you a one week rental for less than $60 per night (low season) and $100 per night (high season)...BEWARE. Nobody with a nice, well equipped condo unit would be willing to rent for less. Many of the Cancun Plaza Condos are absolutely beautifully and CLEAN. You just won't get any of those for $35 a night. So, all you bargain hunters that are complaining...you get what you pay for.

We rented at the Cancun Plaza Condo #3212 - owner Karen from Winnipeg, Manitoba, Canada. We were extremely DISAPPOINTED with this rental and would NOT recommend renting this at all. We were told we would be picked up at the airport - NO ONE PICKED US UP -, we finally got to the condo only to find out there was water coming through the ceiling in the bathroom. We were told there was only two other places available, we looked at them & they were both smelly & not a place I would want to stay. We finally talk to another person & she tells us there are more available. However, there are no safes in any of these rooms.........I wasn't real comfortable with the idea of leaving my computer & my passports in my room. I asked if they would pay if someone stole anything from our room and they said no. It was late, and we decided we had to stay in one of the places for the night. We stayed in someone else's condo, had to ask for towels, soap, toilet paper, etc. The towels we received were stained and not something I would expect when renting a place. This was an ocean front condo & no beach towels were included. You could "rent" beach towels, or go buy your own.

We were told we had internet access, however, we did not. We were told to go to the laundry room and it might work there......no luck.

We were told the owner was being reimbursed for her loss of income and asked to be reimbursed for some of our inconvenience and they never responded.

I would NEVER stay at this place again, nor would I recommend it to anyone.

Patty & Terry
Wisconsin

i went to cancun 3 times, but the last time i stayed at Cancun Plaza Condo it was in february 2011... it was the worst experience... my camera and cellphone dissapeared from the room, the service was horrible, the air conditioner not working, the administration have a big desorganization, Isabel the woman that sell to us the services never appear again.. IT WAS A REAL DISASTER and is very fall of the nightlife.

Cheap, good and strategical position, it has a very nice view on the ocean. We enjoyed the place, better if you have a car, so that you can better move around.