We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Suites Brisas Beach Resort – reviews, photos

Boulevard Kukulcan Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Suites Brisas Beach Resort
Ranked #96 of 175 hotels in Cancun
3.5 of 5 stars 32 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

32 reviews from our community

    Trip type
Traveller rating
    11
    8
    1
    3
    9
Date Rating
Dublin
1 review
4 helpful votes 4 helpful votes
“Chill Out”
3 of 5 stars Reviewed 12 January 2007
4
people found this review helpful

We booked a condo for our vacation as we just wanted a base where we could chill out and run our own schedules. This is what we got. Its not a luxury hotel, nor does it profess to be, it is exactly what it says it wil be. Yes there is still some Hurricane damage and minor work being carried out but watching the local construction workers was entertainment in itself and a lesson in perspective. We stayed in a condo owned by Zlatko. It is clean, well kept and with a large patio area perfect as a nocturnal Bar. I won't say I loved Brisas but it performed well for us and was no less than what we expected when we booked. Everything is relative.

  • Stayed January 2007, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
Ask Nashir about Suites Brisas Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California, USA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
“Cockroaches or unresponsive owners from Canada - which is worse??”
1 of 5 stars Reviewed 9 January 2007
5
people found this review helpful

We spent Easter week here during 2006. We sat outside the unit for over an hour waiting for the key - then another hour while they sort of cleaned the unit. To open the door, you had to unlock it, then lift up while shoving as hard as possible with your shoulder. If you were lucky, it would open half way before totally jamming on the floor. We taught the kids to climb out the window in the event of an emergency.
The ants all over the kitchen were another indicator. The cockroaches did not come out until that night. After the first dozen cockroach sightings, we called the owner. He agreed they were disgusting and that we had a problem. His answer was to do nothing. After 20 minutes, he finally agreed to have his manager buy us a can of Raid. We had the pleasure of spraying them periodically, then cleaning up the dead ones. This is unacceptable service at any price.
Cancun is great, and the unit had a good view - once they finally cleaned the windows in mid-week. The locals were all very friendly and helpful. The construction crews never started before 8 am, and stopped by 7 pm, so you had a chance to sleep outside these hours. If you want to sleep past 8 am - forget it.
We paid a good price - and got an unclean, unsafe dump. There may be nice units in the Brisas complex, but be certain to avoid unit 5202.

  • Liked — The locals who did not live there
  • Disliked — Owners/cockroaches
  • Stayed April 2006, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask RippedoffinCancun about Suites Brisas Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cancun hotels

The Royal Islander
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d185324?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Fiesta Americana Grand Coral Beach Cancun Resort & Spa
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d152681?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Iberostar Cancun
4 of 5 stars
Show Prices ABS:HotelCheckRates-d152892?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Fiesta Americana Condesa Cancun All Inclusive
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d152680?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Moon Palace Golf & Spa Resort
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d219163?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Detroit
1 review
6 helpful votes 6 helpful votes
“Watch out for the criminals at Suites Brisas.”
1 of 5 stars Reviewed 3 January 2007
6
people found this review helpful

We found the residents at the condo very friendly at first then it was a shock to find all types of criminal type lurking around. We were offered all types of drugs for sale and we found one man was trying to lure our young's girl into his room. She is only 9 years old. When we went to the security they said they could only report him to the management. Let me tell you, run from this place. Do not look back.

  • Liked — The cab that got my family away from the Suites Bresas
  • Disliked — The criminal element.
  • Tips/Secrets — Do not go there.
  • Stayed January 2002, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes
Ask Globaltravellingman about Suites Brisas Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastern US
1 review
16 helpful votes 16 helpful votes
“Don't Know Why Anyone Would Stay Here On Vacation!!”
1 of 5 stars Reviewed 30 July 2006
16
people found this review helpful

We booked this Condo Thru Price-tavel here on-Line. Don;t belive any of the photos that are posted, and don't trust the travel agency when they tell you that this place is 100% functional.
If you want to stay in a nice, safe, clean place for vacation, STAY AWAY!! We had three condos booked, because we were tavelling as a family of eight When we arrived after 13 hours of travel, the manager, Jeanne Pierre wanted to place us in different hotels, 1 KM away from each other, though he pointed to "right next door" My children stood outside for over an hour while he came up with suitable rooms, even though I had confirmed the day before, he really had nothing for us available till the following day. Then we had to move rooms again! . I was told I could get my money back if not satisfied, so when I found a new hotel, he threatened exorbitant fees, and PRICE TRAVEL did nothing whasoever to help us, in fact telling me that is was acceptable to be asked to keep changing rooms and locations. These are private condos only, with no service to speak of, lots of functional and safety problems. I would stay with a more popular named hotel with accountability.

  • Liked — The location on the beach
  • Disliked — The managers are dishonorable, and we felt unsafe.
  • Tips/Secrets — Stay far away, don't be scammed.
  • Stayed June 2006, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask scammedcancun about Suites Brisas Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
“We had a great Time!”
4 of 5 stars Reviewed 12 April 2006
16
people found this review helpful

We had a great time. In fact this was the best trip I have taken with my kids! I am a single father, and took my 4 kids to Cancun for spring break, 10, 12, 14, and 18! Yes, I am little nuts, but I have never let the fact that I am a single Dad stop me from having fun with my kids.

After reading one of the reviews below I almost canceled our booking, but I spoke with John Pierre, and he assured me that if it was not to my liking I could leave no consequences. I am glad we went. The place was great, clean and more then met our needs. There still some damage from the hurricane, of couse but nothing outrageoues. In fact every hotel on the strip was still doing repairs from the hurricane. The repairs though were minor, it was very functional. At Brisa suites, only the tennis court was still not functional, the pool and the beach were both in excellent shape.

The kids and I had a great time. I like having the kitchen, so that we could have breakfast in the room. Nothing fancy just eggs and cereal. We typically went out for dinner and lunch. One word of warning the store in the complex only stocks breakfast and snack foods, so if you plan on cooking you will need to make a trip to a large store. In addition there is not much in the way of resturants around the Brisa Suites, but fortunetly the buses run all the time, we never had to wait more then 2 min for a bus, and they are cheap about 65 cents, so getting to where the resturants and shops are is not an issue, a 5 min bus ride.

All in all this was a great trip and I recommend the Brisa Suites, it was very reasonable and the location cannot be beat!
Enjoy

  • Stayed March 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask thegrizwolds about Suites Brisas Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Suites Brisas Beach Resort also viewed

Oasis Cancun
3 of 5 stars 403 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d250961?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Le Blanc Spa Resort
4.5 of 5 stars 1,596 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d154868?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Royal Sands
4.5 of 5 stars 663 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d153138?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 175 hotels in Cancun, ranked by popularity »

Been to Suites Brisas Beach Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Suites Brisas Beach Resort

  • Hotel Brisas Beach
Address: Boulevard Kukulcan Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* INR5,517 - 11,759

Owners: What's your side of the story?

If you own or manage Suites Brisas Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Suites Brisas Beach Resort
Show the lowest price for this hotel (from our partners)
Show Prices