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Suites Brisas Beach Resort – reviews, photos

Boulevard Kukulcan Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Suites Brisas Beach Resort
Ranked #96 of 175 hotels in Cancun
3.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    11
    8
    1
    3
    9
Date Rating
Eastern US
1 review
16 helpful votes 16 helpful votes
“Don't Know Why Anyone Would Stay Here On Vacation!!”
1 of 5 stars Reviewed 30 July 2006
16
people found this review helpful

We booked this Condo Thru Price-tavel here on-Line. Don;t belive any of the photos that are posted, and don't trust the travel agency when they tell you that this place is 100% functional.
If you want to stay in a nice, safe, clean place for vacation, STAY AWAY!! We had three condos booked, because we were tavelling as a family of eight When we arrived after 13 hours of travel, the manager, Jeanne Pierre wanted to place us in different hotels, 1 KM away from each other, though he pointed to "right next door" My children stood outside for over an hour while he came up with suitable rooms, even though I had confirmed the day before, he really had nothing for us available till the following day. Then we had to move rooms again! . I was told I could get my money back if not satisfied, so when I found a new hotel, he threatened exorbitant fees, and PRICE TRAVEL did nothing whasoever to help us, in fact telling me that is was acceptable to be asked to keep changing rooms and locations. These are private condos only, with no service to speak of, lots of functional and safety problems. I would stay with a more popular named hotel with accountability.

  • Liked — The location on the beach
  • Disliked — The managers are dishonorable, and we felt unsafe.
  • Tips/Secrets — Stay far away, don't be scammed.
  • Stayed June 2006, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask scammedcancun about Suites Brisas Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
“We had a great Time!”
4 of 5 stars Reviewed 12 April 2006
16
people found this review helpful

We had a great time. In fact this was the best trip I have taken with my kids! I am a single father, and took my 4 kids to Cancun for spring break, 10, 12, 14, and 18! Yes, I am little nuts, but I have never let the fact that I am a single Dad stop me from having fun with my kids.

After reading one of the reviews below I almost canceled our booking, but I spoke with John Pierre, and he assured me that if it was not to my liking I could leave no consequences. I am glad we went. The place was great, clean and more then met our needs. There still some damage from the hurricane, of couse but nothing outrageoues. In fact every hotel on the strip was still doing repairs from the hurricane. The repairs though were minor, it was very functional. At Brisa suites, only the tennis court was still not functional, the pool and the beach were both in excellent shape.

The kids and I had a great time. I like having the kitchen, so that we could have breakfast in the room. Nothing fancy just eggs and cereal. We typically went out for dinner and lunch. One word of warning the store in the complex only stocks breakfast and snack foods, so if you plan on cooking you will need to make a trip to a large store. In addition there is not much in the way of resturants around the Brisa Suites, but fortunetly the buses run all the time, we never had to wait more then 2 min for a bus, and they are cheap about 65 cents, so getting to where the resturants and shops are is not an issue, a 5 min bus ride.

All in all this was a great trip and I recommend the Brisa Suites, it was very reasonable and the location cannot be beat!
Enjoy

  • Stayed March 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask thegrizwolds about Suites Brisas Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Rochester, NY
1 review
16 helpful votes 16 helpful votes
“That was then - This is now”
4 of 5 stars Reviewed 22 February 2006
16
people found this review helpful

There is no question that Hurricane Wilma caused a lot of damage to Cancun last October. However, I felt compelled to write this review because although the two following negative reviews may have been true in January, they are not now. Infact, the one with the 3 photos is a bit misleading because one of the photos was not even this resort! It was another! The photo I have submitted of the building facade is the same one only the facade is finished now. Some of the individually owned condos still have missing windows, but the common areas, pools and the beach are in tip top shape. Our condo was lovely. The native people of Cancun are working their butts off to bring the island back to its original beauty and in many respects have surpassed that. Never have I seen so many people working together, so dedicated and taking so much pride in the importance of the work they are doing. There are twice as many palm trees along the boulevard as there were last year and thanks to the recent dredging project, the beach is twice as wide as it was last year before the hurricane hit as you can see in my pictures. Pretty much all the restaurants are open and are giving great deals however several hotels up the strip are still closed. The bargains we got shopping were incredible although one or two of the malls are still closed. The bus system around Cancun is cheap, frequent and efficient. Depending on your attitude you can have a great time in Cancun or not. I love Cancun and have been going there for years and intend to continue to visit. You will never find kinder and more genuinely warm and hospitable people anywhere in the world that you may travel. One thing is for sure, the beauty of Cancun goes way beyond the beaches if you have the eyes to see it.

  • Stayed February 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Pacific Northwest
1 review
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
“Do not stay at this place!”
1 of 5 stars Reviewed 14 February 2006
16
people found this review helpful

We booked this hotel in October before Hurricane Wilma blew in. We kept in correspondance with "John Pierre B" who is the person we booked hotel through. It took almost 5 weeks before we recieved an e-mail after Wilma but one week before leaving on our trip we recieved an e-mail from John Pierre stating that the hotel reconstruction was 80% complete. When we got to the place, it looked like a war zone! ALL hotels surrounding this one were still closed. The room had severe water damage, the balconies had yellow caution tape on them instead of railings, there was no hot water, the air conditioner was so noisy you could not leave it on and sleep, and much of the hotel still had windows blown out and electrical wiring exposed, even near the pool! We went to "John Pierre" and asked for our $300.00 deposit back and he would not give it back and said that the policy was not to do so. However, we EXPECTED that the hotel was habitable, which it was not! All of the metal in our room was rusty, the units on both sides of ours had the windows completely knocked out and cabinets, walls and contents utterly destroyed! It will be a long time before this place can get back to having guests arrive, if ever. Because all other hotels are closed around it, there is also not much to do near here. The beach has been severly washed away at this location. Do not waste your money to stay at this location!

  • Stayed January 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Suites Brisas is a mess”
1 of 5 stars Reviewed 24 January 2006
23
people found this review helpful

I booked one of the penthouse condos from a private party through greatrentals(-) back in early October 2005 (pre-Wilma). After the hurricane, I called the owners directly to find out how the building and condo held up. I was assured that the unit was in great shape and the building, while sustaining some blown out windows was rapidly being repaired. Considering this information and various other websites on Cancun, we decided to go ahead with our trip in January.

Upon leaving the airport in Cancun, the damage to vegetation was highly visible, i.e. palms either bald, toppled over, or supported by sticks. There is construction going on all over the place, but it is slow going. Most of the major hotels have sustained damage with many boarded up and construction blocking access.

I tried to keep my hopes high, but once we got to Suites Brisas, I was devastated. The place looked like a bomb had detonated. There was a huge scaffolding covering the one side of condos with workers hammering, drilling, and shouting until 5pm. On the other side, nearer the ocean, where our penthouse was, there were just a lot of vacant units. Many had boarded up front windows. Some just had broken front windows that you could stare through. Damaged furniture and musty smells were everywhere.

The unit we rented did have windows and was clean; however it reminded me of what living in a tenement building must be like. Both units on either side of this condo have no back windows. They were completely blown out. One unit had a bunch of feral cats climbing in and out. This was not the condo or environment we had paid for. We expressed our displeasure to the owners whom at first tried to make us feel like we were at fault for complaining. However, after some wrangling, we came to an agreement that we would stay one night and then leave in the morning. Part of our deposit was used for payment and the rest was returned.

We ended up staying at the Royal Caribbean, which was in great shape. However, moving hotels took up the better part of two days. While there, we did enjoy the beautiful beaches, the swimming pools, the food, and trips to Playa del Carmen.

Bottom line is that anyone planning to visit Cancun should be aware that there is still major damage to most of the hotels and night clubs. In my opinion, at the rate things are moving, it is going to take a long time (2+ years) before it is back to the beautiful vacation destination that it once was.

  • Stayed January 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Additional Information about Suites Brisas Beach Resort

  • Hotel Brisas Beach
Address: Boulevard Kukulcan Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* INR5,517 - 11,759

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