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Suites Brisas Beach Resort – reviews, photos

Boulevard Kukulcan Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Suites Brisas Beach Resort
Ranked #96 of 175 hotels in Cancun
3.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    11
    8
    1
    3
    9
Date Rating
Toronto, Ontario
2 reviews
4 helpful votes 4 helpful votes
“CONSTRUCTION SITE FOREVER, MANAGEMENT A JOKE!!!!”
1 of 5 stars Reviewed 21 May 2009
1
person found this review helpful

We were here the year after the hurricane. The place was a wreck but we expected an improvement the following year for sure, 2008. What a shock, every other hotel & condo in Cancun seemed to be able to get it together and have their repairs 99% done. Not Las Brisas. We dreaded going back to our rooms, they were working with too few, and too slow workers on the roof, balconies and front and back. This is not a hotel or townhouse type of unit, it is more like a motel situation where you enter your unit from the outside. This year we were next door at the Solymar and could look down and see balconies still being repaired, 3 YEARS AFTER THE HURRICANE. Met many other renters with so many complaints, we stayed for 2 months and decided to book 2009 vacation next door. What a difference, clean rooms , bar & restaurant available. Front desk staff available day or night. At Las Brisas, when there was a party in the parking lot in the early morning hours there is no front desk lobby staff available. You are on your own in case of an emergency. There is a little office, literally underground with the most unhelpful rude staff you could imagine. When our phone line was not working, I was told it was the owners responsibility, not the managements! The owner lived in the U.S. When our power went out in the middle of the night, we again were on our own. No one to help us out. Some of the pĥotos I have seen listed on vacation sites show the tennis courts, probably 20 years ago, still under construction. Poor security at night. Paid less for more next door, will never return to suffer, noise, noise, noise and add cockroaches for good measure. We had a very helpful neighbour who helped us out to deal with the workers if something needed to be fixed. He saved us on more than one occasion.

  • Stayed February 2008, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Dreamer1954 about Suites Brisas Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
1 review
1 helpful vote 1 helpful vote
“Zlatko's unit in La Brisas”
5 of 5 stars Reviewed 17 January 2009
1
person found this review helpful

We were very hesitant to stay in La Brisas after all the negative reviews on this site, but after contacting a few references from Tripadvisor.com we decided to give it a chance. We are very happy we did! We rented a unit # 4209 from Zlatko and Mila. It was amazing!!! The apartment was clean, recently renovated, well taken care of and very tastefully furnished. Mila wrote an incredible guest book sharing all the insider tips on places to go and things to do (and not to do =) The beach is the least crowded than any other we saw on the island, probably because most of the people living in the complex are expats, not tourists. The only negative thing we can mention is that some units in the building were still not repaired after the last hurricane and it does spoil the general impression. I understand that each unit is separately owned, so we can't speak about all of them. Nevertheless, we saw all three units that Mila and Zlatko own, since we plan to come back with the friends next time, and we can definitely recommend renting any one of them. If you are looking for a five star hotel with restaurants and entertainment this place may not be for you. But if you prefer a stylish penthouse with a great view for the price of a hotel room you will be pretty happy there.

  • Liked — Beach, great views, clean and stylish apartment
  • Disliked — Units in the complex that still show hurricane damage
  • Stayed January 2009, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Business service (e.g., internet access)
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Ask Gafka about Suites Brisas Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
1 review
4 helpful votes 4 helpful votes
“Chill Out”
3 of 5 stars Reviewed 12 January 2007
4
people found this review helpful

We booked a condo for our vacation as we just wanted a base where we could chill out and run our own schedules. This is what we got. Its not a luxury hotel, nor does it profess to be, it is exactly what it says it wil be. Yes there is still some Hurricane damage and minor work being carried out but watching the local construction workers was entertainment in itself and a lesson in perspective. We stayed in a condo owned by Zlatko. It is clean, well kept and with a large patio area perfect as a nocturnal Bar. I won't say I loved Brisas but it performed well for us and was no less than what we expected when we booked. Everything is relative.

  • Stayed January 2007, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Ask Nashir about Suites Brisas Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California, USA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
“Cockroaches or unresponsive owners from Canada - which is worse??”
1 of 5 stars Reviewed 9 January 2007
5
people found this review helpful

We spent Easter week here during 2006. We sat outside the unit for over an hour waiting for the key - then another hour while they sort of cleaned the unit. To open the door, you had to unlock it, then lift up while shoving as hard as possible with your shoulder. If you were lucky, it would open half way before totally jamming on the floor. We taught the kids to climb out the window in the event of an emergency.
The ants all over the kitchen were another indicator. The cockroaches did not come out until that night. After the first dozen cockroach sightings, we called the owner. He agreed they were disgusting and that we had a problem. His answer was to do nothing. After 20 minutes, he finally agreed to have his manager buy us a can of Raid. We had the pleasure of spraying them periodically, then cleaning up the dead ones. This is unacceptable service at any price.
Cancun is great, and the unit had a good view - once they finally cleaned the windows in mid-week. The locals were all very friendly and helpful. The construction crews never started before 8 am, and stopped by 7 pm, so you had a chance to sleep outside these hours. If you want to sleep past 8 am - forget it.
We paid a good price - and got an unclean, unsafe dump. There may be nice units in the Brisas complex, but be certain to avoid unit 5202.

  • Liked — The locals who did not live there
  • Disliked — Owners/cockroaches
  • Stayed April 2006, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Business service (e.g., internet access)
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“Watch out for the criminals at Suites Brisas.”
1 of 5 stars Reviewed 3 January 2007
6
people found this review helpful

We found the residents at the condo very friendly at first then it was a shock to find all types of criminal type lurking around. We were offered all types of drugs for sale and we found one man was trying to lure our young's girl into his room. She is only 9 years old. When we went to the security they said they could only report him to the management. Let me tell you, run from this place. Do not look back.

  • Liked — The cab that got my family away from the Suites Bresas
  • Disliked — The criminal element.
  • Tips/Secrets — Do not go there.
  • Stayed January 2002, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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Additional Information about Suites Brisas Beach Resort

  • Hotel Brisas Beach
Address: Boulevard Kukulcan Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* INR5,517 - 11,759

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