This place we rented at Brisas was beautiful and nice however there were several disadvantages that nearly ruined our vacation. We were treated very poorly by management/security during our stay. When we arrived they were reluctant to open the gate and let us in even though we had the key to the place and had reserved it for that week. There was a sign in/out sheet that was consistently annoying, maybe understandable for a college student living in a dorm but a terrible concept for professional adults on vacation. We were told we could not reserve any chairs at the beach or pool, even while we went back in to eat lunch or go to the bathroom, no I'm not kidding. However it didn't take long to figure out they catered to the regulars or owners that lived there because they could reserve anything for any amount of time. If you left a towel on a chair the guard would simply take it off and move it out of the way. We couldn't use the bathroom by the pool, also reserved for the regulars. There is a serious management problem at this resort, and they take it out on the tourist. Our condo was furnished very nicely and had a great view but beware, many of them have serious damage. They only show the pictures online at the website they want you to see. I finally got tired of being badgered and followed around daily by the guard so I threatened to write a nice little review when I returned. My wife and I travel four or more times a year and this is the most poorly managed place we have ever stayed. I'm not sure what kind of internal problems they have but the management could certainly use their time more wisely than harassing guests.
- Hotel Brisas Beach
