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Avalon Bay Cancun – reviews, photos

3.0 of 5
Kukulkan 6 | Hotel Zone, Cancun 77500, Mexico
Hotel amenities
Avalon Bay Cancun
Avalon Bay Cancun
Avalon Bay Cancun
Avalon Bay Cancun
Avalon Bay Cancun
Avalon Bay Cancun
Ranked #131 of 175 hotels in Cancun
3.5 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    3
    2
    1
    0
    2
Date Rating
A TripAdvisor Member
Frederick, MD
1 review
4 helpful votes 4 helpful votes
“Avalon Bay - great people, decent accommodations!”
4 of 5 stars Reviewed 12 March 2003
4
people found this review helpful

On my first trip to Cancun last week, Mar. 1-8, my boyfriend and I stayed at Avalon Bay. The location is great- it's not too far from the city and it's close to all the Hotel Zone bars and restaurants. This place has a beautiful, well-kept garden complete with beautiful peacocks. However, this place is not for those who don't like the outdoors or camping. We actually encountered some geckos on the ceiling in our bungalow (there was gap between the door frame and the wall) but that certainly was quickly overlooked, as they did not bother us. As for service, we were treated with the utmost respect. I would give Avalon Bay 3 stars but the service and attention we received really boosted my rating to a 4. There aren't many rooms, but there is the option of staying in a quiet bungalow or in the tower portion of the hotel. Getting back to the service - I don't think it could have been any better. The manager and also the other members of the staff (in particular the one who assists you with your luggage when you arrive) were incredibly nice and willing to help out with anything from fixing our shower to giving advice. The on-site restaurant is a little expensive and lacks selection but the staff there are very nice as well. Because of the quality of service we received, I would definitely stay there again!

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A TripAdvisor Member
Costa Mesa, CA
1 review
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Nice Place”
4 of 5 stars Reviewed 19 January 2003
9
people found this review helpful

Our visit was in December 2002 and we had a great time there. It was a quiet resort, not that many people around. Very well kept up and clean, but an older complex. The staff go out of their way to accomodate you. Since the resort is small, the waiters in the restaurant remebered our names and brought us our favorite drinks before we even asked. There are big mosquitoes after it rains but I think they are prevalent in the whole Cancun area. If you want a relaxing, friendly get-away this place is for you. I thought the meals were rather limited (you usually picked between three different items) but I thought they were very tasty. If you go all inclusive, your wrist band also gets you into the restaurants and beaches at Avalon Grand which is more upscale. We went there for dinner once and found it very nice. Overall a great first time trip!

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A TripAdvisor Member
Sheffield, England
1 review
5 helpful votes 5 helpful votes
“Spot On”
5 of 5 stars Reviewed 5 December 2002
5
people found this review helpful

My first visit and it won't be the last.
We wanted a quiet hotel and it was just that.
The staff were excellent and made it so easy to relax.
The food was very good although more choice would have been better.
The drinks were spot on and varied.

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A TripAdvisor Member
“"AVOID THIS RESORT"”
1 of 5 stars Reviewed 13 April 2002
4
people found this review helpful

My boyfriend and I stayed at this resort in July 2001. It was by far the worst vacation we have ever taken. We have traveled around Mexico a number of times and we are vary familiar what is acceptable. This resort was flooded with bugs. They encompased the counters, were in my clothes, the were everywhere, and they left the marks to prove it! The bites they left were awful. We were on the ground floor and could not lock our patio door because the rust had simply been painted over. The toilet wouldn't flush more than once ewvery three hours so we had to consult with each other if we had to go to the bathroom.
We requested a number of times to move to another room but they refused which we couldn't understand because there was no one at our resort. NOBODY.
No activities
The menu was set for lunch and dinner. It was entirely in Spanish! We had to order from the same 10 options twice a day. The food was horrible!!!
The staff was ok. however don't waste your time trying to talk to the front desk. They were very rude, unhelpful, and quite frankly useless.
Please avoin the "Avalon Bay" at all costs!!!

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Additional Information about Avalon Bay Cancun

  • Avalon Bay Hotel Cancun
Address: Kukulkan 6 | Hotel Zone, Cancun 77500, Mexico
Price range (per night):* INR5,517 - 18,893

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