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Club Med Cancun Yucatan – reviews, photos

4.0 of 5
Punta Nizuc, Cancun 77500, Mexico
Hotel amenities
Club Med Cancun Yucatan
Ranked #2 of 175 hotels in Cancun
4.5 of 5 stars 1117 Reviews
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1,117 reviews from our community

What travellers say about this hotel
  • Very good(36)
  • Great time(35)
  • Water skiing(24)
  • Jade building(21)
  • Crazy Signs(21)
  • White chocolate bread(12)
  • Chef du village(10)
  • Friendly and helpful(9)
  • Main restaurant(9)
  • Car Wash(8)
Traveller rating
    773
    239
    46
    31
    28
Only show reviews for Family (642) | Couples (208) | Business (16)
Date Rating
Richmond Hill, Ontario, Canada.
1 review
1 helpful vote 1 helpful vote
“great resort for both kids and adults”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

I had great time for 5 days in Jan.
I took 6 years old, my son who always ask something fun. In fact, I was concerned how I could take a rest with this guy, h/ever there was a mini club !!!
Their everyday program was well-made with water sports, circus, tennis, swimming, craft, movies and shows that never makes kids bored. Thanks to always kind and nice caring GO's, I really could have great great time at beach everyday.

The resort was spacious and clean and the beach was wonderful ! I've never seen such a clean and lovely color beach before. Foods were fresh and delicious, especially we liked bakery corner in main restaurant. I tried other 2 restaurants for dinner - they had a great atmosphere at night. Accommodatoin was a little bit old, but housekeeping made always clean and neat. I would definitely like to come again.

Thanks, GO's in mini club.
Especially Elina (Miss Mexico ^^) and Min (Wow !!), we miss you guys...
Thanks, beach boy who always asked me what I needed or wanted.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask treasure71 about Club Med Cancun Yucatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review
15 February 2012
Dear treasure71,
Thank you for taking the time to write this review! We're so happy you feel that this is a wonderful resort for both kids and adults, and we can see your entire family loved it. The Mini Club is great for the children to enjoy a wide array of activities while the parents enjoy some much needed R&R. :) Thank you for all of your compliments to our resort. We can’t wait to have you back again soon!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Great Place but Not for Individual Travellers”
4 of 5 stars Reviewed 9 February 2012
3
people found this review helpful

The Bad:
Travelled alone for the first time since marriage/kids and was under the impression that this Club Med still had the group tables and activities for individual travellers etc but to my disappointment, none of this is still around in ClubMed Cancun. I was there for 5 days and only approached once by GOs (and both were wonderful and funny!), other than that I was never approached by anyone, nor did I see the Chief de Village although he may have been around but I never was approached or introduced. Nothing to do for individuals at night, very family and couple-ish which is a shame. They need to make individual travellers feel that they are a part of the scene too, and not there for decoration. I would not return here as an individual again.

I think the main pool needs to be heated. I didn't mind it but I saw children get quite cold despite the nice weather.

Vegetarian main dishes were fairly non-existant, aside for one pasta offering and a margarita pizza.

The Good
Almost everything else. Absolutely tons of room at the pool and beach, always got a seat, never waited in line for any food or drink (the main restaurant/buffet is wonderful, very clean, great service, nice linens and glasses on tables, asthetically very pleasing.)

I played lots of tennis, I took the group clinics and and 3 private clinics with Elie who is good and fun and really helped me to inprove my backhand! The whole tennis team was great. The group clinics are free and the private clinics are 3 for $130 which is half of what it costs in the US. Great value.

The spa charged $140 for an hour long Swedish massage which to me was very expensive but I have to say it was one of the best massages I have ever received. The spa itself is beautiful.

The walkways and hallways and grounds are impecible. I don't think I saw a single piece of trash on the ground for my whole stay. The public bathrooms are cleaned at least every hour and are super clean. The pool was very clean, the beaches were litter free and the drinks service at the pool and beach was good. Staff were always around, serving and cleaning and usually had a friendly hello.

Bartenders were very nice as was pretty much all the staff. Please tip them, they deserve it! Front desk service was EXCELLENT and the two GO's who approached me were great, Xavier (Xavi) was one and really nice young woman from Mex. City, I can't remember her name.

My room did smell bad (that mold smell that a lot of reviewers talked about) but I got used to it and preferred to keep the sliding doors open and the air off as much as I could so it wasn't so bad in the end and that really helped. Julia, the housekeeper, washed all the floors every day, and kept the place spotless. My room was "ocean view" which could mean anything but I was actually about 30 feet from the ocean with a great view of it, it was just across as small, lush garden and walkway - well worth upgrading for.
Never heard a sound once I was in my room, very peaceful.

So I would highly recommend for couples and families but defintely not for individuals. I'd love to return with my family; the kids I saw seemed to adore the mini-club and the G.O.s taking care of the kids seemed to really like being with kids.

On the plane there and back there was definitely a party element of the perpetually drunk, chain smoking, loud, trashy variety (sorry!) but there was none of this at Club Med. Defintely not for hard partiers although people were having a good time with cocktails etc. It isn't a snobby place at all, but just more upscale.

Room Tip: I stayed in the Granate building and woulod defintely stay there - quiet and private but just steps...
See more room tips
  • Stayed February 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Loveran about Club Med Cancun Yucatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review
15 February 2012
Dear Loveran,
Thank you for taking the time to write this review. We are sorry if you feel that you were not welcomed as an individual traveler, as that is not the case. We love our solo travelers and even offer resorts for just adults/solos. We are glad you did enjoy many other aspects of the resort, such as pool/beach, tennis clinics, and bartenders. We appreciate your insight and recommendations to our management; we will surely pass them along. We hope you’ll come back to see us again soon!
Kind Regards,
Your Club Med Team
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“best place for family”
5 of 5 stars Reviewed 9 February 2012 via mobile

Where do I start....
We all had a wonderful and amazing vacation.
GO u guys are wonderful and fun.
The food excellent. Thank to all the cooks.
Housekeeping u always make our room very clean and neat.
I feel like we're in a new world.
Thank you mini club the kids had a wonderful time.
It was sad saying good bye to Alan, mayfer and min. We're very bless to met you guys. Wishing u all the best.
Overall all we had a great time. We'll come back and visit again.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Hspo about Club Med Cancun Yucatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review
15 February 2012
Dear Hspo,
Thank you for taking the time to write this review. We're so glad that your family stay with us was one that you all enjoyed. We appreciate you touching on each aspect of the resort in this review. It is apparent that you loved our GOs, delicious food, Mini Club, and wonderful housekeeping. We will pass along your well wishes. We can’t wait to see you again! :)
Kind Regards,
Your Club Med Team
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Linden, New Jersey
1 review
3 helpful votes 3 helpful votes
“My Experience taveling single”
5 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

Traveling as a single woman to Club Med Cancun, Mexico for me was fabulous. The food the ambiance, the nighly activities, were amazing.
The GO's work very hard to make this an exciting vacation for you.
Eduardo the GM greeted you on the beach inquiring how your vacation was going and if he could be of assistance let him know, also he particpated in the night activity which was the Irish dance to me that was impressive. Many supervisors on my job could learn from him.

I must add the wellness center where I had a deep massage was awsemome I felt 100% better than when I arrived.

Room Tip: I stayed in Amistatid was good for me
See more room tips
  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask phyllis h about Club Med Cancun Yucatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review
15 February 2012
Dear phyllis h,
Thank you for taking the time to write this review! We are pleased reading that your solo trip was a success! We can see that you enjoyed so many different aspects of the resort such as our food, wonderful atmosphere, and exciting GOs. We see that you also got some quality R&R at the spa; you can’t go wrong with a deep massage! Thanks for all of your kind words, and we hope to see you again soon!
Kind Regards,
Your Club Med Team
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honolulu
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Big like- no need wallet.”
5 of 5 stars Reviewed 6 February 2012 via mobile
1
person found this review helpful

I'd love it, everything was perfect.
The food was great every day the menu change and the crew was fibulas . We really like Pierre- he is the best.
Lily is the best salsa teacher and Sergio is the funniest one- made in Italy!
This specific club med is 24/7 activity.
You actully can lose a lot of weight because of all the zoomba.
In one word : go for it , it's worth every pesso.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Shiransoraya about Club Med Cancun Yucatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Cancun Yucatan, responded to this review
15 February 2012
Dear Shiransoraya,
Thank you for taking the time to write this review. We are so happy to hear that you loved everything about your Club Med vacation. It is obvious your favorites were our delicious menu, awesome GOs, and non-stop fun. Thank you for sharing your memories with us, and we hope to see you again soon!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Club Med Cancun Yucatan

  • Club Med Cancun
  • Club Med
  • Cancun Club Med
  • Club Med Cancun Resort
Address: Punta Nizuc, Cancun 77500, Mexico
Price range (per night):* INR15,159 - 46,535

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