Air-conditioning is only available between certain hours. The "jacuzzi spa" consisted of an empty and covered jacuzzi that is filled with dust. Miguel mentioned that he would need 2 days notice in order to clean it. There is only one hammock to use which is on its last leg. The other hammock was covered with a black garbage bag. You can feel the springs in the beds digging into you.

The breakfast should not even be mentioned. It consisted of stale white bread, coffee, peanut butter and jam. You can only have two slices of white bread. The kitchen table had little ants on it. I also ran into a cockroach in the storage area.

Miguel will not watch your laptop. I know this because I overheard a conversation between Miguel and one of the Danish girls that was staying there. Miguel said he couldn't be held responsible for the laptop. His ad mentions that he will watch it.

This is not a hostel. It is a hotel. I met 4 people that decided to leave after one night there because it was so depressing. Miguel (the owner) confided in me that he doesn't like running the place and wanted my help in bringing in customers. The lights in the rooms are so low that you can hardly see yourself in the mirror at night. I was almost prompted to buy a lamp.

On a positive note, I discovered the Pocna Hostel on Isla Mujeres and the ladies there were very nice. One of them even knew Miguel and sympathized with me. I ended up leaving Hostel Marpez on 2/21 and spent the remainder of my stay at the Pocna.




Nothing. This place was so depressing. Miguel (the owner) came into my room without knocking to discuss giving me a job to help bring in customers. lol I didn't come to Cancun for this. I sincerely hope that HostelBookers will investigate this property (without notice).
I discovered a nicer a hostel called Pocna in Isla Mujeres and decided to spend the rest of my vacation there.

I have never had problems getting my money back for unused days, but Miguel insisted on not giving me my money back. He argued that he reserved two rooms for me and turned people away. It was only around $90 which is nothing to me, but I was offended that he refused on the basis that he saved rooms for me. No one was staying there when I arrived and only two people were staying there when I left. I only booked a single room and didn't ask for two large empty rooms to myself. The whole point of staying in a hostel is to meet people.

I advise anyone even considering staying here to ask about their cancellation policy and to look at the room before paying upfront. I will never recommend this property to anyone. I should've staying at the Soberinus which was a little better.