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Hotel Imperial Las Perlas – reviews, photos

Paseo Kukulcan Km. 2.5, Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Hotel Imperial Las Perlas
Ranked #103 of 175 hotels in Cancun
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    5
    5
    5
    4
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Date Rating
1 review
1 helpful vote 1 helpful vote
“A bit more than average (:”
4 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

During our stay at this hotel the workers were nice and treated us well, the pool was great, and the rooms were average but clean. Since ours faced the ocean, we had a beautiful view of the beach from the balcony; each room has a small balcony. Their restaurant was average, but the service was great! Their location is amazing, it is at the beginning of the Zona Hotelera. I would recommend this hotel to anyone, it was a nice setting for the amount of money we paid!

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lumy96 about Hotel Imperial Las Perlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
2 helpful votes 2 helpful votes
“Lovely,personal and friendly hotel”
5 of 5 stars Reviewed 19 May 2011 via mobile
2
people found this review helpful

I have been in that hotel three times and would comeback every time.
Ok well its not one of the most luxury hotel in cancun but do you need that?
The most important point for me to come back everything year is that i've never felt more welcome or invited than there.the employees try to do their best every time.for me its more visiting friends than go to a hotel.if you want to feel personal and not like a number in I big hotel you are right.
Ok maybe there are a few little things which could be better but thats are not big deals.
you deserve what you pay for.
Big thanks for kevin and his animation team that guys know how to take you out and to let you have fun:-D

So see you next year at Imperial Las Perlas.

  • Stayed March 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask el_machino about Hotel Imperial Las Perlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“A Great hotel and great Staff”
5 of 5 stars Reviewed 10 May 2011
2
people found this review helpful

I have been to this hotel twice and would reccomend it highly as although its probably not the nicest hotel in Cancun(but thats why its cheaper) the rooms are clean and cleaned regulary with free air conditioning in the rooms and very Spacious, it also has tv with lots of different channels. the hotel its self the staff make you very welcome and are polite. People moaning about this hotel will be people not understanding that for the little you pay you get more than expected from this hotel. Kevin and his team in the entertainment are amazing and really will make sure u have a great holiday and find you the best deals. All in all its a very good hotel!

  • Stayed March 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LeeL123 about Hotel Imperial Las Perlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
2 helpful votes 2 helpful votes
“Most friendly and familary hotel!”
5 of 5 stars Reviewed 3 May 2011 via mobile
2
people found this review helpful

imperial las perlas is my favorite
hotel in cancun,I,ve been there already 4 years in a row,and planing to go back next year again.
these hotel is maybe not brand new and luxury,but it's easy and simple,you got everything you need,and after a couple of days you feel like a member of a big family,I really like all the people working there and making my stay as nice as possible!
Kevin and his party/animation crew are already friends of mine,and one of the main reason to come back every year again!

So,if you like,to meet new people,from all over the world,and not
looking forward to see snobbishly people,these is the right place for you!

Always again

Alex,Germany

  • Stayed March 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AlexTeamGermany about Hotel Imperial Las Perlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“If you want upscale don't come here- if you want low budget but nice come here”
4 of 5 stars Reviewed 25 March 2011

I must admit, I was a very worried about returning to Las Perlas after reading the harsh reviews. I stayed here 9 yrs ago as a spring breaker and all seemed fine. I was hoping the bad reviews were people who expected to get a big bang for their buck. I mean literally the hotel was dirt cheap per night; located on the hotel zone, beach front w/ a breakfast buffet- I wasn’t asking for much for the low rate. I was not disappointed- it is a VERY average maybe slightly below average hotel; beds do not have box springs, towels are not soft, toiletries are not upgraded (so bring your own shampoo, towels, bath soap, etc. if you want fancy). But, the beds had sheets, comforters, pillows, the water temperature was perfect, etc. We were able to check out a blow dryer from the front desk, so we were content. There was a closet, but no hangers, so bring your own if you need them.
I really like the style of the hotel, very small and easy to get in and out of rooms, to the beach and eating area. The hotel has a quaint location, the beach is not the pretty blue water like further down the hotel zone, but it is still a beach with beautiful views and you don’t have to fight for beach side lounge chairs or pool side seating. If you manage to score a room with a balcony facing the beach you are lucky and will enjoy the room more.
The food is not great, but they did have an omelet chef at breakfast, so I took full advantage. And, they had fruit and coffee every morning that was great. I heard from other guests that if you decide later in your stay to upgrade to the all inclusive you can do so for $25 per day, but you have to upgrade for the rest of your stay. Which if you are going to stay at the hotel, it would be well worth it. But, we did not, we were in town for a wedding, and had private excursions, other trips planned each day. Which was another reason, we chose a budget hotel, because we knew we would not spend much time in it. But, we did spend a lot of time on their beach!
And, the bus stop to get downtown and to central hotel zone, etc. is just outside the door. Not bad for 8 pesos (80 cents) each way. If you want to be near the hussle and bustle of Cancun you can by a short bus ride.
Note, all rooms are difference some have kitchenettes, some only have mini-fridge.
The hotel did however try to charge us an extra “per person” fee at check-in. I explained to them that we had a pkg. deal, and they still said that through Travelocity there is a per person fee for over 2ppl per room is always charged; I called Travelocity and it was sorted out, however be aware- bring all your paperwork and have a phone that can dial out! Make sure to have your travel agent or travel companies international number handy.

  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask cathysmilesalot about Hotel Imperial Las Perlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Imperial Las Perlas

Paseo Kukulcan Km. 2.5, Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* INR3,121 - 6,186

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