Very popular among Mexicans, but I found the quality too low for the price they ask. This simple 4 star hotel asks 5 star prices and offers 3 star service.

From the pool the hotel looks nice. They have a cold outside pool and a warmer inside pool. But the inside pool was full of children. And when children are in a big group, they tend to make a lot of noise and in a pool they splash as if it was their first or last time.

The room looks okay, but smelled like a recent church visit for a funeral. The bed however was horrible. Since Fiesta Americana targets mainly to the local (Mexican) audience, maybe Mexicans like to sleep on a rockhard bed. I find it not comfortable. I rather have an American Standard bed (and I am not American by the way). When a bed is so hard, you tend to wake up a lot of times during the night. So in the morning you feel sleepy. The bed is already a reason to not stay in this hotel.

The bathroom was okay. Not too big, neither too small and relatively clean.

Breakfast was a joke for those prices. The buffet breakfast costs more then a good meal in a nice restaurant. And the management of the breakfast is totally lazy. They just watch the hard working waiters try to cope with too many guests, so food can not be prepared without waiting a long time. And management doesn;t see that, they rather watch and talk and try to look important (when in fact they look rather helpless). So not a good experience there.

Luckilly the pool entertainment was quiet and decent (I have seen different in Mexican hotels). It was "family friendly" so to say. A soccer match, some watersports.

All in all, if the price would be much lower and the bed would be soft, this could be an okay hotel. But I felt ripped off here (high prices) and could barely sleep. So never again to Fiesta Americana.

My husband, my brother, my parents and I visited Boca del Rio, Veracruz for a couple of nights. We searched for a hotel in tripadvisor.com and couldnt believe the awesome deal we got.
As we arrived to the hotel, our expectations were surprinsingly exceeded by far. The hotel is very nice and clean, the outdoor pool offers different sections to be enjoyed, the indoor pool is nice, too. The front desk service was very pleasant AND they were bilingual. We had breakfast at the hotel one day and the buffet was delicious. At night, the lobby featured live music, the singers were good and we enjoyed them. Our room view was spectacular, overall we had a great experience. Truth is to be told, the snacks and beverages at the hotel are overpriced, but that wont stop us from going back. Visit La Parroquia and try their coffee!

This hotel is very nice...Best location, beach is very nice and the roon is very clean...

Good hotel to stay...

Hotel was nice. Kids enjoyed pool. Stay on the 6th or 7th floor and get contential breakfast and afternoon snacks on the 6th floor with nice view of water.
On Beach, sand is not fancy in Veracruz...but plenty fine for laying on and kids playing.

Hotel managment was very accomadating. When bad weather came up we went to hotle desk at 4 pm and asked to check out at spur of the moment (and three days early). they said no problem. Impressive!