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Holiday Inn Veracruz-Boca Del Rio – reviews, photos

3.0 of 5
Blvd. Adolfo Ruiz Cortinez 4298, Veracruz 94299, Mexico
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Holiday Inn Veracruz-Boca Del Rio
Holiday Inn Veracruz-Boca Del Rio
Holiday Inn Veracruz-Boca Del Rio
Holiday Inn Veracruz-Boca Del Rio
Holiday Inn Veracruz-Boca Del Rio
Holiday Inn Veracruz-Boca Del Rio
Ranked #18 of 87 hotels in Veracruz
3.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    8
    20
    6
    5
    3
Date Rating
Paris
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Hotel - superlative Customer Service”
5 of 5 stars Reviewed 27 February 2009

We used the Holiday Inn while visiting family in Boca del Rio. We had a lovely room on the ground floor overlooking the gardens and pool. The room was large with two queen-size beds, vanity unit separate from the bathroom/toilet. The bathroom had a large walk-in shower but no tub. The furnishings were simple and well-adapted to the climate. Apparently the rooms in the tower are even nicer but we liked the convenience of the ground floor and the proximity to the pool area. We would have appreciated a small table and chairs on the terrace area outside our room but I'm sure that those would have been provided if we had asked.
The pool area and gardens are beautiful with a poolside restaurant open in season. There is also access to a private beach.
There is a large restaurant (the decor is a little cold but the welcome is warm!) and the food was excellent.
What really sets this hotel apart is the quality of Customer Service. All the personnel were courteous and efficient. They could not have done more to be helpful. When we came back to the hotel we felt like we were coming home. The reception staff remembered our names and room number. The maitre d' was most gracious and organised a lunch on our terrace for an elderly family member who visited us during our stay. The receptionists in the Business Centre were great and helped out when the in-room wireless internet was down due to heavy rain.
Taxis to downtown (about 15 mins) are plentiful and inexpensive. There is a large mall within easy walking distance.
We highly recommend this hotel.

  • Stayed February 2009, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, NC
Senior Contributor
21 reviews 21 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Gorgeous Views!”
5 of 5 stars Reviewed 12 April 2007

Sweeping 5th floor views of the Gulf. Stunning. Room was clad with local tiles finished with the high gloss 'marble' finish. Everywhere!

Capacious bathroom, shower, and vanity area.

Very satisfying resort experience.

  • Liked — Views. Room.
  • Stayed January 2007, travelled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask FRCOCHM about Holiday Inn Veracruz-Boca Del Rio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Hotel is very nice, the beach is another story”
3 of 5 stars Reviewed 13 January 2007
4
people found this review helpful

This hotel, which is very popular with vacationing families, provided all the amenities one would expect from a Holiday Inn resort. The rooms were spacious and comfortable, and there is a large pool facing the ocean. The food served at the restaurant was also very good, reflecting the influence of local cuisine. If you are expecting a beach holiday, however, you should be warned. The city of Veracruz, including the posher section of Boca del Rio, has a very lax attitude toward the disposal of human waste. As a result, the entire coast reeks of raw sewage. There is a steady flow from a pipe right into the sea directly in front of the hotel. However, the Holiday Inn is not alone in this regard. The Camino Real down the road is even worse in terms of polluted beach areas. I wondered how people would dare set foot in the water given the obvious contamination. I discussed this situation with a number of people, including the local tourist office, and it seems as if the municipal government does not really care. The state of Veracruz is utterly magnificent. The city, however, leaves a lot to be desired.

  • Liked — The food and free internet access
  • Disliked — the beach was awful
  • Tips/Secrets — choose another destination
  • Stayed January 2007, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Fremont, California
1 review
3 helpful votes 3 helpful votes
“great deal on connecting rooms”
4 of 5 stars Reviewed 13 June 2006
3
people found this review helpful

We stayed a week for convention, booked connecting rooms and got a nice surprise: rooms were located on the last floor, both with terrific oceanview and balconies. One room was huge, another a little smaller but still big comparing to Crown Plaza next door. Hotel has direct beach access and an aquatic center (a small pool, two whirlpools, palapa). Great restaurant overlooking the ocean. I liked the place much more then more expensive Crown Plaza where we stayed last 2 days.

  • Stayed June 2006, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mexico df
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Muy buena ubicación, excelente hotel.”
5 of 5 stars Reviewed 28 May 2012 NEW
Google Translation

  • Stayed May 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Veracruz-Boca Del Rio

  • Holiday Inn Veracruz
  • Veracruz Holiday Inn
Address: Blvd. Adolfo Ruiz Cortinez 4298, Veracruz 94299, Mexico
Price range (per night):* INR5,071 - 8,192

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