I cannot imagine a better hotel in San Cristobal de las Casas than Diego de Mazariegos. Our room was very large, clean, quiet and cozy. It's not very warm in San Cristobal and thus the room wasn't very warm either, but there's a wood fire which can be lit for 15 pesos (we didn't use this service though). The bathroom was quite large as well but not ventilated. When taking a shower the small window in the shower needed to be opened. And even then there still was a lot of vapour in the bathroom. Even though there was a restaurant inside the hotel (and I assume one can have breakfast in the large patio as well), breakfast was not included in the price. It looked quite expensive so we didn't try the restaurant. The staff is very friendly and helpful. There's no 24h reception but after a telephone call, one staff member got there early on the day we had to check-out (6am).

I had a great time in san cristobal. The hotel location was great, and San cristobal is a place you can't miss.

Stayed there for three nights. The first two nights we were in the newer building where the restaurant is. Lovely rooms, spacious, clean and with a fireplace. On the third night, we were moved to the older part of the hotel, where the bar is. The rooms were adequate but not as nice as the ones in the new part.

The matresses where not up to much. Most of them need changing urgently.

Overall, our stay was really good with no problems, staff were friendly and attentive. The bar advertised karaoke everynight, but it only happens on Thursday nights.

We stayed one night here in August in two standard rooms. The rooms were pretty basic: wooden beds, a narrow wooden desk with a TV on top, and a couple of chairs; both rooms looked over internal courtyards. The lighting was not bright and the bathroom was simply a small tiled room with a toilet and a showerhead, and a curtain between the two; to one side of the room, was a basin and mirror with a wardrobe behind (there was a better light in this area, over the mirror). The washing area was all very clean; towels and toiletries were available but basic.

The hotel is well located near the centre of the town; the bar is in a separate building just across the street and there are plenty of other bars and restaurants nearby (the hotel restaurant didn't display any menu and we got the impression that maybe it was only used by tour groups or others who had pre-arranged it ). On arrival the rooms had felt quite warm but by the time we returned to the hotel after dinner around 10.30pm they felt rather cold. They both had fireplaces and I asked the helpful - though non-English speaking - night guard who had let us in if he could arrange to have fires lit; he came upstairs immediately and lit them for us (there is a nominal fee, I think was about $1.50) and it transformed the rooms, they looked much more cheerful with a fire. We had a drink in the hotel bar to allow the room to warm up: during the afternoon the bar had been quite pleasant but by 11pm it was less so, very noisy with karaoke style singing and loud music and games on the tv screens. When we got back to the room it was wonderful to watch the fire and it was much warmer!

In the morning the room was cold again and it would have been time consuming and inconvenient to get the fires re-lit, so showering and dressing was a somewhat chilly experience as there didn't seem to be any other heating operating.

I think we paid about $75 per room and although it's not a lot I suspect we could have found better value in San Cristobal; there is little to recommend this place other than its central location - and the fires!