The place was ok, not 5 star level. The rooms are average at best. The staff is nice and thats about the best part. plain and simple the reason i am giving them a bad overall rating is because when i arrived at the hotel they changed my room reservation. Not only that ( which didnt seem like a big deal) they charged me extra later on my credit card. more than was agreed on the reservation. Last but not least. 4 days after i checked out they added additional charges to my credit card. They did call and ask if i would authorize the charges and i said NO, but they charged them anyway. They said it was for phone use. Why bill someone for something after they leave?and i know they charged me upon check out for the same thing. So if you want to get ripped off stay at hotel victoria.

Arrived late in the evening and although restaurant was closed they were still serving substantial snacks in the bar which had fabulous views over Oaxaca (Werehacka). It's quite a way out of town up on the hill but the hotel runs an old and breathless minibus on an hourly schedule but a few dollars spent on a cab may be preferable. There's no lift so its a hike up the stairs to your room. Our room was quite small and very ordinary with a shower room. The mattress was hard and the pillows not really up to the levels the 5 stars up on the front gate would lead you to expect.. Breakfast was interesting and very Mexican so if your tastes are European you may be disappointed. Hotel is very professionally family run but you can only paint a place that many times before it needs a total refurbishment. Personally I would rate this 3 stars at best.

The lovely Hotel Victoria is far enough from the busy downtown Oaxaca area that you get to enjoy some quiet time during the day, hear the birds chirping in the morning and the cicadas at night time.

Oaxaca is very safe and if you like walking, it will be only a 15 minute walk, 5 minute taxi/ free hotel shuttle ride to downtown from the hotel. If you walk-keep in mind the hill on your way back to the hotel and preferably take a cab back if you are on the streets late at night - just to be safe and avoid exhaustion.

Pros – Staff was AMAZINGLY helpful and friendly, breakfast buffet & menu items meals were excellent and priced accordingly, pool was good but with some bugs floating in the water (quickly fixed by the pool man), the hotel grounds were lovely landscaped, rooms were extremely clean but they seemed just a bit old. Everyone was very respectful and friendly. The cleaning crew was terrific on keeping our room and bed sheets immaculate. Other services are available for you such as massages, room service, meditation sessions etc… … with great costumer service, quality and prices are excellent.
There is an option for renting separate suits and living quarters on the garden grounds – in case that you are looking for more privacy and a romantic stay.
We highly recommend to take the tours at the hotel – they were educational and fun, and take advantage of anything they offer. This is a good way to know more about the city of Oaxaca, its culture, culinary wonders and its people.

Cons – If you have walking issues or if you are in a wheel chair or scooter, Hotel Victoria is not for you. This hotel is on a hill with majestic views – of course!
Stay away from the rooms next to/ facing the garden and the pool can be noisy during high season, the ones on your far left by the discotheque have the “joy” of sharing Friday’s disco night, music goes from 5pm to 1am, Sat & Sun music goes from 5pm to 3am full blast. We were lucky because we stayed there during the low season and accommodated our new rooms immediately, BUT if you happen to be there during high season, you will be doomed. Of course, assuming that you like to go to sleep early during your vacation. If not, it won’t be a problem at all for the night owls.

Have a great time and enjoy your stay in Oaxaca!

This hotel is not really close to Oaxaca´s Downtown but it offers you a free shuttle every hour, it will take you to arrived 10 min, you can also take a cab!
The hotel is really beatiful, the view is great, the breackfast buffet is perfect and the staff is great!
The hotel doesnt have a GYM but the pool is really big and also it has a garden so you can meke some laps in the pool at the morning!
The hotel is a little bit old but has been improving passing the years.
At the lobby you will find a desk with a guy that can help you with the tours, take at least one they are really cheap and you can learn so many things