I would say in general very nice , modern hotel. Rooms spacy and 'chic'. Hotel personel very helpful, but english speaking could have been better. Breakfast included, OK. Location good for business travellers to Santa Fe business area. Close to the (expensive) shopping mall.
Walls between the rooms are very thin and you hear everything thru the walls. When I was visiting the hotel it was quite empty and I did not have close room neighbours. Laminat floor is cold for barefoot.
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NH Santa Fe – reviews, photos
Juan Salvador Agraz 44, Mexico City 05120, Mexico
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13 traveller photos
Aachen, Germany
Contributor
“Ideal for business travellers to Mexico, Santa Fe business district”
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Stayed February 2010, travelled on business
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Charlotte, North Carolina
Contributor
“Light Sleepers Beware”
1
person found this review helpful
Ultra modern and sleek hotel; but walls ultra-thin. If you are a light sleeper avoid this hotel at all costs. Guy next door on his Sprint/Nextel 2 way and cell phone until midnight; only to be awakened by the guest upstairs shower and playing of the television at 4 am. Oh, and cell phone guy begins whistling and talking on the telephone at 6 am.
Floors are of wood and extremely cold; no amenities left by staff in the room.
Positives: bed comfortable and flat panel screen on the wall.
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Posted by a NH Hoteles traveller
Bogota, Colombia
1 review
“NH Piensa en ???”
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Stayed May 2012, travelled on business
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Posted by a NH Hoteles traveller
Monterrey
1 review
“Restaurant Muy Malo. Atención Muy Pobre en el Restaurant.”
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Stayed April 2012, travelled on business
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María Dolores Flores Ambriz, Director General at NH Santa Fe, responded to this review
27 April 2012
Estimado Huésped
Sentimos mucho que haya tenido esta experiencia insatisfactoria durante su estancia con el lavabo, la luz y el olor en el armario, le pido por favor acepte mis mas sinceras disculpas ya que nuestra principal preocupación es que nuestros huéspedes se sientan cómodos durante su estancia He revisado con los departamentos involucrados los procedimientos de limpieza y chequeo de funcionamiento de equipos, estoy segura que esto no se volverá a repetir, en cuanto a los lavabos se colocaron ahorradores de agua ya que estamos preocupados por el ahorro de este preciado líquido, veremos de que forma podremos lograr un mejor funcionamiento de los mismos Le agradecemos los comentarios que nos ha compartido, gracias a esto podemos seguir trabajando en mejorar nuestras áreas de oportunidad, espero sinceramente nos permita seguir siendo sus anfitriones
Sinceramente
La Gerencia General
Sentimos mucho que haya tenido esta experiencia insatisfactoria durante su estancia con el lavabo, la luz y el olor en el armario, le pido por favor acepte mis mas sinceras disculpas ya que nuestra principal preocupación es que nuestros huéspedes se sientan cómodos durante su estancia He revisado con los departamentos involucrados los procedimientos de limpieza y chequeo de funcionamiento de equipos, estoy segura que esto no se volverá a repetir, en cuanto a los lavabos se colocaron ahorradores de agua ya que estamos preocupados por el ahorro de este preciado líquido, veremos de que forma podremos lograr un mejor funcionamiento de los mismos Le agradecemos los comentarios que nos ha compartido, gracias a esto podemos seguir trabajando en mejorar nuestras áreas de oportunidad, espero sinceramente nos permita seguir siendo sus anfitriones
Sinceramente
La Gerencia General
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by a NH Hoteles traveller
Riverside, California, EEUU
1 review
“Excelente servicio”
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Stayed March 2012, travelled on business
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Additional Information about NH Santa Fe
Juan Salvador Agraz 44, Mexico City 05120, Mexico
Price range (per night):*
INR5,907 - 9,363
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3.5 out of 5, 885 reviewsLast reviewed 29 May 2012
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