Stayed 4 nights at the City Express EBC Reforma the 1st week of Feb. I found the hotel to be just fine, the room was pleasant, quiet, and with comfortable bed, good bathroom, and nice shower. Everything was spotlessly clean. The wireless internet worked fine, and the included breakfast was good - better than the Holiday Inn Express Reforma where I stayed a couple of weeks previously. The restaurant was open all day, but I did not eat any other meals there, since the area is full of good eating and drinking options. At more or less half the price of the HI Express, I consider this to be a much better deal, right around the corner. I used the City Express for a business event, and rented a meeting room for 2 days; the reservation was efficiently handled, and the room was ready and laid out as per my request. Overall, I was very happy with this hotel and would stay again without any doubt.

If you go have to work around the area, this a great place to stay.

The location is excellent, right in front of a mall, very calm at night, lot of restaurants nearby, even exciting night life if that's what you want. I felt very safe walking around the area.

The rooms are small, but I think it's good for what you pay.

Bad things:
- The shower was a little dirty (the walls had a bit of mold)
- The bed and pillows were just not comfortable

This is more of a business hotel and we stayed here for three nights at the end of a month's budget travelling so it was a lot better than many places we had stayed!!! It was spotlessly clean and well serviced every day. The room was big enough and very comfortable. The shower was hot AND powerful which was so lovely we could hardly get out from under it after some of the miserable cold trickles we experienced on our trip!! Breakfast was included and was very good with plenty of choices of the sort of food we like to eat. The staff didn't speak much English, but hey, we're in Mexico, we should make an effort with their language. We realised this hotel is also a training school for staff which explained some of the groups of people hanging about. Free internet and free phone calls were an extra bonus and our friend could leave his car there.

My only criticism is that it could have been anywhere in the world, a bit of Mexican art on the wall would have been nice.

.....we've never slept on a more uncomfortable bed. Also, the windows opened but had no screens, so we were bitten by some mosquitos in the night.. The room was very tiny but had everything we needed. The service was very nice despite limited English. A great location, 1/2 block off Paseo de la Reforma and across the street from a very large and nice mall. About a 5-minute walk to the US Embassy.