We were eager to try their highly advertised "high tea" service one rainy afternoon. The people at the front desk had no idea of what we were talking about, so we headed to their "the view" restaurant on the third floor, where we were greeted by a surprised and disdained waiter who also did not know what we were asking about (we are fluent in spanish).
Finally, came the maitre´d , who told us that we needed a 24 hour prior reservation for the high tea service. To which we replied that there is no mention of this requirement in their nicely done colorful flyer. We asked if we could still have tea and biscuits and they led us to our table. We were the only customers they had in their big dining room. By the way, the only "view" you get is of the gates of the beautiful chapultepec forest. We expected a great cup of tea for the price (about 10 usd each), it turned out the waiter who serves the tea has NO idea of the right temp. tea must be served, and we ended up with 2 tasteless cups of very expensive tea. The tarte tatin we tried was ok, not excellent, for the price of about 10 usd.
On the bright side, the hotel looks spotless and it is in a great quiet location.

Pros: Is located in front of Chapultepec (the biggest park in Mexico City) so it has a great view, rooms have a very comfortable bed and luxurious bath, food is very good (specially breakfast), it has a nice terrace at the 6th floor.

Cons: Sorry...didn´t find any

Rates from 120-300 usd

We stayed in this hotel for three nights: first two nights, then went to Morelia, came back and spent a third. Really high quality hotel, loved the service. Had no trouble exchanging money at the front desk, leaving bags behind during our trip to Morelia, getting taxis, getting clothes pressed. I have stayed in many hotels in the states, and this was right up there with the best. It would be an excellent business traveller's hotel, and I think that is it's primary clientele.

The negative, which is relatively minor, is the location. We thought being adjacent to Chaputepec Park would be a plus, but Constituyentes is a MAJOR road. Crossing it and walking along it to get to an entrance to the park is not exactly a pleasant stroll. (If you want to walk into the neighborhood of the hotel, don't go onto Constituyentes, but walk through the parking lot of the Park Villa Hotel, directly behind Green Park Hotel, and onto General Gomez Pedraza.)

Also, for restaurants, we headed to nearby Condesa several times. To get to Condesa you have to walk through San Miguel de Chapultepec, the neighborhood to the east of this hotel (sleepy and charming by day, but a bit dark by night), then across a pedestrian bridge to cross Diagonal Patriotismo, and then onto Av. Michoacan in Condesa. I never felt unsafe, but I grew up in New York City. If you want easy access to Condesa, stay in Condesa. (Of course, you could also take a $3 taxi ride...)

Other than that, this hotel is great. They're building a pool on the roof, probably ready sometime this summer. We would definitely stay again.

Oh, and the concierge, Alejandro, is truly the nicest man in the world. He has two rescue lions (yes, African lions) in the courtyard of the Park Villa Hotel. Ask to see them.

This hotel sits on the eastern side of Chapultepec Park along Ave. Constituyentes. With English styling, overstuffed chairs and faux Chippendale everywhere, the air of style and civility in the services of the hotel are top class. The views from the avenue side of the hotel are of the parks green spaces and are just paces away for jogging or leisurely strolls. We enjoyed the area for being quiet ( the avenue side room windows are double paned for noise reduction), and for its charming streets. On the other side of the hotel is a remarkable small restaurant called El Jardin which has two lions and parrots, quite a novelty with very good spanish style cuisine. It's location means either cabs or walking towards the Condesa area, which is only 10 minutes, but for the cost of the room well worth it.