This hotel is something remarkable!

Huge room, super tidy, free cofee, very very nice stuff - all of them from FD, houskeeping, all at the restaurant, everybody was nice and friendly. The breakfast was absolutly worthy, the hotel is great placed... I just dont know what to mention first. Thanks for marvelous stay.

Key to the room didn't work. Went downstairs to complain, had to make a line again. New key did not work either so we asked for a room change, which they provided. Key worked. Back at night, key did not work. The staff said "it's the batteries". We had problems with that everyday, it was awful because it delayed us all the time. Hotel smells, like someplaces and carpets are dirty. It looks like the hotel hasn'd had proper manteinance since it was built. Pay $10 more and stay at other hotel.

This hotel is functional, big rooms, no luxuries, located bang on Reforma and close to many attractions. Centrally located. Service was ok, breakfast is basic. The staff manage basic English and in general cooperative.

I was a bit concerned after reading some reviews here but I can say I was very pleased with my one night stay here. Once dropped off after a long drive and going through traffic getting to the place I was greeted by pleasant people at the desk situated in a small but nice lobby. After a quick check-in I liked what I saw in my corner room on 9th floor. A modern decor with large windows giving a view of the city on two sides. The rectangular layout was a little odd with the bathroom around the corner. The desk was serviceable, the TV was LCD and the bed typically hard but comfortable. I found it quite quiet and so slept well.
And now for the negatives... yes wireless internet was useless but I found wired internet worked well. There was no fridge or microwave. The AC was slow to cool off but worked well. That's it. I did not try their breakfast. Next time in area, I'll go back.