The worst lobby service, the keys needs to be reprogam everyday and the mattress are like stone.

Positive
-room was clean
-bed was fine with really nice pillows
-restaurant good and the waiters very good at speaking english


Negative
-Do not stay on street side, there is a saloon called Bill's directly across the street and the music plays really loud till 3 am
-reception desk no english and very un cooperative
-nothing within a walk to eat or shop
-only 2 small elevators for 7 floors
-they charge you to use the internet

After reading many of the reviews I still booked myself in here. I was quite surprised by the reviewers with respect to the actually reality of the hotel, the staff and the surroundings. If I go back to Mexico city I would book here again. The hotel is older but everything functions and works well. The staff were nice, helpful and attentive. My room was cleaned daily. My only complaint is there WIFI internet system has to be renewed each day at 9AM and sometimes it took the server an hour to recognize your new log in each day. This was a headache but the staff really tried to help. Again don't believe the negative reviews it was well worth the price and beyond my exceptions.

Finding decent hotels in the south of Mexico City is not easy. The Diplomatico turned out to be an excellent choice on a recent conference visit. Clean, reasonably up to date publlc areas. My room was on the large side with comfortable beds and a decent bathroom. Wireless internet signal was strong. The hotel is on the busy main north-south road, Insurgentes, and there are plenty of fast buses (Metrobus stop is one block away) and taxis. Plenty of good restaurants all around the hotel location plus the pleasant Parque Hundido to walk in if you want to stretch your legs and see some trees. The location is excellent if you need to be closer to the pretty and culturally alive areas of San Angel and Coyoacan or one of the many universities in the south. But its also easy to get to the centro historico quite quickly.. .