I had a good experience here. I felt safe in the hotel, neighborhood, and surrounding areas. Very close to La Condesa which is one of my favorite locations in the city (I used to live in Mexico City). Lots of eating options, cafes, and entertainment around. The hotel itself is across from a park which is nice. I received a good price/deal on hotels.com but did not get a room like in the pictures. It was at the back of the hotel, no windows (except a tiny one in bathroom), no view, no balcony. Looks on website are deceiving. I was in room 408 so beware. While the room was clean, no real complaints, it wasn't what I thought I would be getting. I was told I could switch to a more comfortable room (bed was also hard, no frills) with a balcony or windows for $20 more per night. I might stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 December 2010
Dear Guest,
Thank you very much for your comments.
We only have 3 PETIT rooms, in our 32 suite property, and 408 is one of them.This month the Petit rooms have been pulled off the market in order to market our suites. Our Master suites have a balcony with a hammoc overlooking the plaza.
Hope to be your host in the near future in one of our suites.
Best regards
Managment
Casa de la Condesa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC