A luxury hotel in the Polanco area of mexico city, the Beverly hills of Mexico! Walk around this beautiful neighborhood with its many parks named after famous people like Gandhi, Einstein and Martin Luther King. Very safe with many terrific restaurants like Villa Maria and EL Bajio.
The staff anticipate your every need and you dont even have to ask for a reservation to be made or airline boarding passes to be printed.
The cleaning is possibly the best Ive ever seen at any hotel. They made terrific restuarant suggestions and really helped us out with tour operators.
Access to the executive lounge is really worth having because its comfortable and serves a good breakfast. The only two things Id say they need to work on are improving food quality especailly the coffee and the spa even by New York standards is very expensive. The fitness room is very nice with a large pool. The gift shop is limited but has pretty things at reasonable prices. Its better to ask the hotel to call you a Radio taxi. If you call them from your final destinatiom, a shop or a club somewhere they will call you at Radio taxi to get you back to the hotel. Radio taxis are safe and cheaper. Starbucks opposite the hotel is very convenient.
Room Tip: we had the master suite which is just beautiful and spacious with a lovely bathroom
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC