I have been staying here for about 8 years, about 10 times a year, since it is very close to my office in Mexico City. I know this place!!

Value is excellent (always under $100 with taxes), rooms are nothing special, clean, small bathroom, comfortable bed, flat screen, No CNN :-(, good working desk, free wifi. The hotel is most of the time full, with big tour groups, which makes it for a restaurant and lobby that at times are overcrowded. I prefer rooms between floors 4-6, facing Rio Lerma Street. They are noisier than in the back, but warmer during winter. Lower is too noisy, higher floor scare me because I don't trust the sprinkler and egress systems.

Restaurant is very good, nothing special but breakfast and lunch buffets are excellent, and room service is very good ( [pasta with meat sauce my favorite. Great selection of teas. Try guava). The waiters are very nice. Front desk staff is just OK. It drives me crazy that it takes them a while to recognize me. So don't expect personalized attention (the St. Regis is next door and the Marquis two blocks away, if you want to be pampered), but for the price you can't beat it. And if you tire of the hotel restaurant, go to Quebracho for a good Argentinian steak, just two blocks away. Reforma is one block. Area is safe. Happy travels!