We were very satisfied with this hotel. Although it was farther away from the historic center from previous trips, we were not disappointed. The pool and gym are located on the rooftop which has awesome views of Mexico City. The facilities were open until 10pm. Since this is a business hotel, the gym and pool were usually empty from 9am-4pm. The gym had various cardio machines and many weight machines. All with a city view. The staff was very friendly and helpful. The hotel had a great wireless internet connection which was free! The hotel had a decent cafe restaurant which we ate at once. It is surrounded by great taco stands and restaurants. The walking distance to the metro is about 2 large blocks (15 minutes). The hotel also has a great staffed business center, travel agency, beauty salon/barber shop, and gift shop.

Tips: We purchased all our bottled water at the local OXXO stores because they were cold and at a great price. DO NOT use the taxi's waiting outside of the hotel. Although they are trustworthy, they overcharge.

Just come back from 7 days stay in these Hotel, all staff was very helpfull , polite and ready to help , any time .Rooms clean, daily service. Great location, 30 min walking distance to Museum , downtown, shoping, metro . Good breakfast in hotel restaurant , we did use hotel restaurant for dinner 2 x. Starbuck cross the streat for good coffe.
Well vorth take hotel "taxi" to pyramid - all day $150.

My husband and i went on a familly vacation with my aunt, cousins and grandmother and we ALL loved it!
Everyone was VERY nice and polite, had no problems with anything. My cousins are thinking about coming back this Dec08 since my aunt past away in 05 and we are probably going back with them for the memories :),
This hotel is the BEST, great location and very SAFE :)

S&K from Fort Smith, Arkansas

I've been to this hotel twice in less than a month. I stayed for 4 nights each time but on my next trip I'll probably change.
I have nothing against this hotel, I just want to try something else so I can compare properly.
I'll probably edit this post once i return to Mexico but the for the time beeing let me quickly describe my experience.
The rooms are very large and if you get a high exterior room you'll have a great view over the city (ask for the back side of the hotel, more quiet and better view). The bed was very big and comfortable and I had everything I needed: big desk, arm chair etc... The bathrom did seem a little old but it was functional enough.
I dinned at the Naranjo's several times and it was worth it. Most of the employees were very pleasent (specially the maids) but the front desk people not so much.
One thing that made my stay very positive was the all around wifi connection. I travel with my laptop all the time and it was great to use the internet even during breakfast.

As I said, it is a nice hotel, but before I give my final opinion I'd like to compare it with another 5 star hotel in Mexico D.F.