It was loud at night, and the staff did not care. The food was mediocre. I had a different price written on my check-in card when I checked out than when I checked in. I asked the clerk about the change. I’ve never seen a hotel clerk with anything like his reaction. I have never been in a situation like what then happened in my life. He was aggressive, insulting and he threatened me. He had the bell hop lock me in the lobby. It was early morning and I was alone. My wife arrived, and after some more yelling and tension, a second person arrived. He brought peace to the situation.
- Regency Mexico City
- Regency Hotel Segovia
