We were booked at the Radisson Paraison for more than a week and enjoyed the days we were there. The staff was always friendly and everyone, without exception, made us feel at home until we returned from a day outing, Monday, March 1 To discover, to our surprise, the Radisson was on strike and no guest was allowed access to rooms in order to retrieve documents, medicines, valuables or even a change of clothing.

If management had not let us down by not giving advance warning of the threatened strike, we could have registered at another hotel and avoided all the inconvenience.

Instead, we were obliged to spend the remainder of our stay in Mexico making calls to the US Embassy,conferring with members of the Mexican Tourist Ministry, arguing with the Radisson upper management and standing in line outside the hotel hoping to gain entry to retrieve our belongings. There was no time or energy left to be tourists enjoying a pleasant vacation experience.

The Radisson did bus us to another hotel owned by the same management people and provided rooms, meals and tooth brushes at no charge. There were also ambulances in attendance as well as doctors around the clock.
The tensions took their toll and many of our friends and family, myself included, experienced elevated blood pressure and dizziness and had to be treated by the doctor. We were grateful for that.

Our unpleasant experience taught us that Mexican laws do not protect the tourist in a legal strike situation. Union needs dominate at the expense of everyone. The government is powerless to intervene in any way except to discuss with management and union personnel.

It was very unsettling as a US tourist, to learn there is no legal vehicle available to the Mexican government enabling it to protect tourists by forcing the Union to allow innocent tourists to reclaim what is legally theirs so they can safely go on their way.

The tourist industry is important to the Mexican economy and should be able to allow tourists to feel safe while there. We did not feel safe without documents or medicines.

This was very disappointing and will affect our decision when we plan future travels.

Before this strike damaged our vacation, we loved everything we had experienced at the Radisson and with personal contacts with Mexicans in general. We deeply regret how our long awaited Mexican vacation was interrupted.

We look forward to a change in thinking on the part of Radisson executives as well as a change in the Mexican laws that favor unions at the expense of tourists.

Until my family and I know the Radisson executives will protect us by keeping us informed, we will not plan to return.

We stayed at this hotel for the first time. We were greately impressed by the staff. Everything was more than perfect.
The hotel is not in Downtown; however, there was no any problem to go from the hotel to any turistic place in the city.
The beautiful Perisur Shopping mall "Perisur" is just across the street.
The price is a bargain compared with the excellent service and facilities.
We'll return for sure to this hotel

The hotel needs refurbishment. It's like going back to 1970's. The carpets smell, the rooms are old fashioned, the towels and blankets are old, and the gym is absolutetly depressing (machines must have 20 years old and one of the treadmills was missing the running tape).
I stayed in many Radisson hotels and this has been by far the worst one. The staff do what they can, always polite and very helpful, but the hotel is sad and gloomy.

This hotel is excellent if you're travelling on business, pleasure or both. However, before you choose, make sure you will be visiting mostly the southern part of Mexico City. Distances and traffic are important considerations for selecting a hotel in this megalopolis.
This is one of the best Radissons I have stayed in, not only for the quality of the service, but also for the rooms, cleanliness and amenities. The hotel has an open space concept and the surroundings make it unique. If you forget about all the traffic and rush on Periferico Sur, you will realize this hotel is located at the edge of a quiet forested area.
The lobby, restaurant and other amenities are placed with architectural views in mind. The food is very good and the service is excellent. One time I left my bags for an entire weekend to make a side trip, and picked them up three days later at no extra charge.
Shopping, movies and restaurants are just across the highway through an interconnected bridge. Best of all, the building is sitting on volcanic rock, so even in an earthquake you'll have a good night sleep.