Although most of the staff was friendly, the hotel itself suffers from MANY disadvantages. The place itself is decrepit. The Internet connection barely works - if it works at all. The entire structure is in decay - there wasn't a single floor in the building that wasn't inclined. The carpets were dusty. The menu choices for the "included" breakfast were narrow. The windows don't close fully. The front desk staff is wonderful until you have a problem - then they go into a condescending tone that doesn't waver, even when their mistakes are so obvious even they have to admit them. I know Mexico City originally was a swamp, but they could have done a lot better in maintaining that building.

Be careful when checking out - they will try to sneak charges into the bill like "lost keys" which you returned; use your cameraphone and take a picture of the person receiving them from you, as they might say you "lost" the key and charge you for it.

The electrical outlets are a bit "wobbly", be careful plugging things into them. The air conditioner is noisy - but it helps mask the noise from car horns, police sirens and road work being done right outside the building.

The location is good - a lot of things nearby, and a metro station; still, you should stay away from this place if you can.

Good location, in the corner is a Metro station which takes you to most atractions. The staff in the hotel was terrible, unfriendly with the exception of the housekeeper. They offer free internet wifi but it never works.

We had stayed for two days at Hotel Fontan in the last week of March on our planned tour to Mexico. We would recommend this hotel to everyone, mainly to the travelers who need to balance an extent of luxury with affordability. Our room offered a cozy accommodation for both of us. Our room was very clean and its bathroom too was equally clean. Hotel staffs were average with their hospitality however we did not find anything to complain of.

I traveled to Mexico City for the U2 Concert on May 2011, we chose this hotel because there's a Metro Station just across the street and we could get to the Estadio Azteca and a lot of other interesting places really easily.
We loved the location, cause we could walk to Bellas Artes (3 blocks) the Zócalo (about 9 blocks away) and a lot of very interesting downtown spots. We were also impressed because the price also includes breakfast.