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Emporio Reforma – reviews, photos

3.5 of 5
Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
Hotel amenities
Emporio Reforma
Emporio Reforma
Emporio Reforma
Emporio Reforma
Emporio Reforma
Emporio Reforma
Ranked #19 of 244 hotels in Mexico City
4.0 of 5 stars 187 Reviews
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187 reviews from our community

What travellers say about this hotel
  • Very clean(5)
  • Zona Rosa(4)
  • Flat screen TV(3)
Traveller rating
    89
    70
    14
    12
    2
Only show reviews for Family (15) | Couples (61) | Business (27)
Date Rating
Brazil
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Amazing bathroom, good location.”
4 of 5 stars Reviewed 16 February 2011

We were there for one week, I shared a room with a friend.
The room was nice and very clean, thumbs up to the bathroom with a wonderful shower!! We got a "internal" room and it was very, veryyyy quiet. The only bad thing was that we weren't able to open the windows and as smokers, the smell wasn't pleasant after a while. But after houswkeeping, a cinnamon smell took place everyday.
Good location, near to "El Angel de la Independencia", at Reforma neighborhood, many facilities, restaurants, near also to the Zona Rosa.
Good staff, friendly. The room menu was poor though, they have 24 hours service but not many options of food mainly if you are vegetarian. There was a pizza menu but when we asked for it, they said they were not making pizzas anymore. Free water bottles everyday. Good breakfast, buffet style.
Internet didn't work so well, only one cable to plug in, for two people in a business trip, it didn't work. Whireless was available only at the lobby, athough sometimes we could see the network while in the room. But all connection was free of charge.
Overall experience: it is a good hotel, well located and very pleasant.

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Cagege about Emporio Reforma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emporio_Mexico_Hotel, Manager at Emporio Reforma, responded to this review
1 July 2011
We are greatfull about your comments and glad to ear that all the services we offer were good for you. We expect you can visit us again..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Nice Hotel, better suited for business travelers.”
3 of 5 stars Reviewed 21 December 2010

Good location for taxi's, a bit far from the subway. Small but nice, well kept rooms. We were a bit put off by being told that we needed a reservation to eat breakfast at the hotel resturant, I can't say I've ever had that happen before. Otherwise a good stay, though this is probably a better fit for a business traveler than a general tourist.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Nate_0978 about Emporio Reforma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emporio_Mexico_Hotel, Manager at Emporio Reforma, responded to this review
1 July 2011
We appreciate your comments. We are glad to know that you spend a good time with us..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Excellent Hotel, great location!”
5 of 5 stars Reviewed 1 December 2010

Very very nice hotel, clean and comfortable. The rooms are great and the bathroom is fitted with modern amenities. We stayed in the junior suite one time and also in the Prestige room. Reviews had said how small the Prestige room is but it's not a hole in wall as I thought. It's a comfortable size but the beds are all double. There is no queen size bed available. The location is good. It's a 5 minute walk to the Turibus stop and about 20 a minute walk to the Zocalo. It's about 10 minutes by taxi to the archeological museum (non rush hour).
The only drawback is that is the staff has limited knowledge of English. So, if you're trying to get directions or find out where the pharmacy is, it will take some time.

The staff also like to peddle their hotel taxi service which is much more expensive than a Sitio. So, if you need to take a taxi to go anywhere, just take a Sitio. The stop is right outside the hotel's rear entrance. Don't ask the staff to call you a sitio because they pretend they have no idea what it is is and the only option available is their hotel taxi.
Thee hotel taxis are reliable without question but if you're on budget, just take a Sitio.

Breakfast spread is very good. Limited vegetarian options but they made an omelette without the meat and also a veggie quesedilla on request. No charge. The cafe downstairs also has delicious crepes.

Overall, very nice hotel. Would recommend without hesitation.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travelbug_kc about Emporio Reforma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emporio_Mexico_Hotel, Manager at Emporio Reforma, responded to this review
1 July 2011
Thank you for all good comments you have for the Hotel, Certainly, we try in all moment offer our guest all posible services to make comfortable their visit to this hotel. We hope see you again..
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Milwaukee, Wisconsin
1 review
“incredible kindness and compassion”
5 of 5 stars Reviewed 7 October 2010

We lost our father on our trip and I have never experienced such supportive assistance in making all our legal arrangements before leaving the country.The staff and manager were very helpful in arranging transportation and needs.

  • Stayed April 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AltheaJoy about Emporio Reforma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emporio_Mexico_Hotel, Manager at Emporio Reforma, responded to this review
1 July 2011
We felt sorry for your lost. Our staff only tried to make easier the things for you.. We are with you
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Roma
Top Contributor
72 reviews 72 reviews
Reviews in 44 cities Reviews in 44 cities
16 helpful votes 16 helpful votes
“Overvalued Hotel”
2 of 5 stars Reviewed 18 August 2010
1
person found this review helpful

We spent just 1 night in this hotel, we paid 85 € for a double standard room without breakfast, so a very big price for Mexico standard. The room was really small and the bathroom with old accessories. The location is not so good so you must move by taxi or tube. Also if this Hotel has been cataloged within the Small Luxury Hotels book, I do think this is an overvalued judge.

  • Stayed June 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask rollingtraveller about Emporio Reforma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emporio_Mexico_Hotel, Manager at Emporio Reforma, responded to this review
1 July 2011
We appreciate all your comments, we try to offer our best service since we are SLH hotel according our instalations. Emporio Hotel surelly take this points of view in order to improve and give a better service in a near future...
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Additional Information about Emporio Reforma

  • Emporio Reforma Mexico City
  • Emporio Reforma Hotel Mexico City
Address: Av Paseo de la Reforma 124 | Col. Juarez, Mexico City 06600, Mexico
Price range (per night):* INR4,737 - 6,911

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