Friendly helpful desk staff, but things at this hotel failed to work so often that it was really frustrating. Bad electrical outlet and non-working hair dryer in our room. Door card keys that REPEATEDLY failed to work requiring back and forth from the 9th floor. I had keys remade nearly every day and so did my friends. One of two elevators was often out of service. (I got stuck in one with a housekeeper and her cleaning cart!) Printer in "business center' did not work and could not print my boarding pass.
And small ants running around in the bathroom. Internet was an extra daily charge. Room not well arranged for any work activity (e.g., electrical outlets). Rather slow wait staff at restaurant. AWFUL crunchy plastic non-breathing mattress liner and flimsy mattress. No iron or ironing board.
Best thing: Starbucks nearby with free WiFi.
- Casa Blanca Mexico City
