We (2 adults and 2 children) stayed here for 8 nights in February 2007. This is *not* a five-star hotel; if you expect the services of such an establishment, look elsewhere. However, the services that Amberes Suites does provide are 5-star.
First and foremost, the suite we had was *spacious*. It is considered a 1-bedroom suite, which means a huge bedroom, divided in the middle by a foldable screen to create two smaller rooms; a decent size living room, with a small kitchen; the famous alcove, which is a small bedroom perfect for a child; and a small bathroom. This leaves enough privacy to the members of the family, and if you plan to spend some time at the hotel, I can't think of any hotel room that would even come close. Think a small apartment.
Our suite was impeccably clean, and linen and towels were replaced daily. It had a large purified water container, which was replaced as needed. There are two smaller TV sets and two air conditioners (we used neither).
The rate includes airport transportation (except Sundays). We were greated at the airport by a driver who led us to a new van, taking us to the hotel in 20 minutes. Everybody we met was friendly and helpful, from the driver through the bellboys to the desk agents.
Our rate also included breakfast for two (we paid extra for the kids). Breakfast was generally OK (eggs or hotcakes or a Mexican breakfast), and tip was expected.
Internet acces is wired and free. Bring your ethernet cable.
The kitchen, which had all the appliances, was useless as there were no dishes or silverware.
The bathroom was really tiny: no bathtub, just a shower, with mediocre water pressure on the seventh floor. But the towels were thick and large. And the place is spotless.
The hotel does not have a lobby, and there is no room service. But it was perfectly located (walking distance to Chapultepec, and all the Zona Rosa at your feet), the suites are great and the people are friendly. This is a perfect solution for families or small groups. We would definitely return.
- Amberes Hotel Mexico City
