I have just stayed at this hotel for 4 nights. Although the location is excellent, the hotel itself is awful. They claim to be a 4 stars hotel but frankly I would rate it with 2 stars maximum.
Basically, the rooms are very basic for a 4 stars hotel. The bath I had was leaking and every time I was taking a shower, the bathroom floor was completely flooded. The rooms are dirty, noisy, the bed[--] were also dirty as there were some brown stains on them... I asked for the shits to be changed and they gave me other stained ones... the bed[--] were also too small for the beds so you end up sleeping partly on the mattr[--]. The curtains were disgusting and had holes in them, the windows were also very dirty and the air conditioning very poor. The breakfast was very basic and the bread was not fresh... I would say it was something like 2 days old... The towels were very tired and the TV reception very poor with only 4 channels in Spanish and no remote control. The insulation between the rooms was very poor... I could follow every single word of the conversation the people next door were having...
I have said enough, its awful. Dont believe in the 4 stars rating or else you will be very disappointed.
- Ambassador Hotel Mexico City
- Ambassador Hotel
