We were upgraded to a suite at this hotel for our honeymoon. It was huge and had a fully operational jacuzzi, but the furnishings dated back to the 1980s, and it is in grave need of a makeover.
Make sure you top up your Spanish before you go as very few of the staff, though pleasant, speak English.

the cortez is almost 500 years old and a former monks retreat,, the estoril is a newer hotel not far from the national palace etc. , neat bathhouse nearby and a tysons chicken plant ,,, right in town , weird !

this hotel is situated in the historico center of town, close to all the attractions, the service and staff were great, free wireless, aircon and breakfast included

This was a great hotel for the price~! It was very large, the colors are beautiful inside the room. The bathrooms are ultra luxurious with all marble floors shower and sink. They have great bath towels. The beds are very nice, not too hard or soft. The sheets are very good as well. The TV was great and other furnishings nice. A/C worked very well. The Restaurant had a full breakfast included with our room that was great. We ordered from the menu and had the fruit and pastry buffet and it was all included! We wanted ice and they brought it to our room.
The only draw back that I saw was that the view from our room was into the center of the building so we were looking at air conditioners and such....but we were not in the room that much so it really was not a big deal. The only other thing is that, we were under the impression that we were able to take the hotel shuttle to and from the airport at no extra charge. This is not true. The hotel does not have their own shuttle. They have a taxi service that they work with. The taxi is a local driver that owns a small car. He charges you regular rates....we were charged 130.00 pesos in March 2009 to go to the airport. That's a little over 9 dollars in U.S. Funds. That is ok, just a little miss leading. Other than that, it is in a part of town that seems to be close enough to everything. Alameada Park with the very expansive public market place is 7 blocks from the hotel. You just turn left out of the hotel and walk 7 blocks and your at the market in Alameada Park...its great.
Soooo, definitely, I will be back. The front desk staff seemed to always have someone there that spoke english enough to help me. Although my fiance in Mexican so we were ok either way. I love it here......Will be back for sure~!~
Donna G ~ St. Louis, Missouri & Pedro M Tlahuelilpan, Hidalgo, Mexico/St. Louis Missouri ~ We Stayed in Hotel on March 28th and 29th 2009